Birchstone Cedar Ridge

I would like to sincerely thank Stephanie for her exceptional, white-glove customer service. She went above and beyond to ensure that everything my apartment process was handled properly and completed with care. Her attention to detail, professionalism, and commitment to making sure everything was done correctly truly made a difference. I also want to thank Bre for her great customer service as well. She was friendly, responsive, and helpful throughout the process. It’s always refreshing to experience a team that genuinely cares about residents. Thank you both for making the experience smooth and stress-free!

The maintenance team (Leonel) here is awesome and super friendly. They're always making sure the AC is working by cleaning it and checking everything out. It's a great place to live.

Leonel was very knowledgeable and professional when he helped us with the AC. Overall, the maintenance team is fantastic and very welcoming. They consistently service the AC, cleaning and inspecting it to make sure everything runs properly. It’s truly a wonderful place to call home.

I had an overall decent experience living here, but my move-out experience was extremely disappointing . After moving out, a damage charge was posted to my resident portal. Shortly after, I received an email stating a different charge amount that was higher than what was originally listed. There was no clear explanation for the discrepancy, no revised itemized statement, and no proactive communication to justify the increase. Transparency and consistency are critical when handling resident accounts, and unfortunately, that was lacking here. I would strongly advise future residents to document everything at move-out and closely monitor their portal and emails to avoid surprise charges.

I had an amazing experience leasing my apartment here! From the moment I was approved, Stephanie went above and beyond to make the entire process smooth and stress-free. She was incredibly responsive — returning my calls quickly, replying to emails right away, and keeping me updated every step of the way. The communication from the team has been excellent, and Stephanie made sure everything was finalized without any delays. It truly felt like she cared about making sure I was taken care of. I highly recommend this community to anyone looking for a place to live. If you get the chance, ask for Stephanie — she’s fantastic and made the whole experience so easy and pleasant!