Belclaire

I really wanted to like these apartments, but I just don’t. I’m counting down the days until my lease ends so I can move out. The area is nice and the pool is great. Jennifer on staff is wonderful, but unfortunately, most of the other staff members come across as rude. Telling me to "be patient" on a matter that I was not aware of is unprofessional. I understand remodeling is happening, but I’ve had constant issues with my AC and now with the water pressure. On top of that, communication could be much better—it would be nice to receive email updates when things are going on so residents don’t have to keep putting in unnecessary maintenance requests. On top of that, elevators are constantly down, which I understand is not the new owners/managements fault, but they can also be a little more caring on the matter. Please be cautious before moving in.

Absolutely the Worst Living Experience — Stay Away until construction is done! Since this property was acquired by new management and buyers, my family and I — including our infant child — have been forced to endure an absolutely miserable living situation. There is non-stop construction happening directly outside my window, above my head, and beside my walls. To make matters worse, the unit directly in front of mine is also under noisy remodeling. From sunrise to sundown, we are surrounded by jackhammers, drilling, shouting — a level of chaos that makes it impossible to rest, think, or even have a conversation in peace. When I reached out to the office in desperation to ask what could be done, their only “solution” was to move us to another unit — at a higher rent — where we might experience slightly less noise. No compensation, no consideration for the fact that we are one of the only units being hit this hard by the disruption. Their message was essentially: pay more to suffer slightly less. To any future residents: do not be fooled. This construction has no posted timeline and no end in sight. The pool has been closed for months. The elevator next to our unit has been broken for months, and the remaining ones break down randomly and frequently — without warning or urgency to repair. The office’s repeated “apologies” are sincere, but hard to receive when the company leaves little to no room for action to follow. This experience has not only been a violation of Texas Tenant laws — which protect our right to peace and quiet — it has been emotionally exhausting, infuriating, and deeply disappointing. My home was supposed to be a safe and comfortable place for my family. Instead, it’s been a construction site we are paying to suffer in. If I could upload more than pictures I would. I wouldn’t wish this nightmare on anyone.