Ascent at Mountain Creek

We had an outstanding experience working with our community manager Lourenzo he showed us the apartment with a perfect balance of professionalism and warmth. He was incredibly informative, answering every question clearly without ever feeling rushed. His honesty made the whole process feel transparent and stress-free, and his efficiency kept everything moving smoothly. It’s rare to meet someone who makes apartment hunting actually enjoyable, but he truly did. Highly recommend!

I really made a good choice to move into Ascent at Mountain Creek. My stay has been wonderful and very peaceful. I must mention how well the staff treats you with kindness and love. You will love living here throughout the year they have events that they go way out to celebrate their tenants you will definitely enjoy your stay!

since moving in here, my husband and I have felt uncomfortable with the front desk staff and the package system has been a disaster meaning we usually have to get help from the front desk staff. The only person who has been remotely kind to us has been Kadeja. The other two women are rude and customer service is not the best. We had two night stands come up missing when we moved in, and they said to check with fedex. fedex showed proof of delivery, but they didn’t care they were missing. Today, someone put the wrong address and had their packages delivered to my box. I picked them up with my other packages and opened everything thinking they were all mine because I have a lot coming right now for christmas. When I saw it wasn’t, I was going to take them back up to the leasing office after I showered and got ready for the day, but they called during that time and also called my husband several times but he wasn’t home. I told them what happened and they were rude saying the cops were about to be on their way because these people drove three hours to get packages that were not MY fault they delivered to the wrong address. I feel like I was being accused and in trouble for something that was an accident and again, not my fault this happened. I don’t feel comfortable speaking or asking for help with this staff and I recommend if you find that important in a community, don’t live here. conflict resolution can be done in an appropriate way, and being nice to someone is free. this is only a fraction of what we’ve dealt with but this is already so long, I’ll leave it at that

New Beginnings at Accent Mountain Creek Apartments 🌄🏡✨ I’m beyond excited to share that I’ve officially moved into my new home at Ascent Mountain Creek Apartments, and I must say—from the moment I stepped onto this property, I felt something special. It wasn’t just about getting the keys or signing paperwork—it was about being welcomed into a place that already feels like family. The management team here is nothing short of amazing. The moment you walk into the leasing office, you’re greeted with warm smiles, patience, and genuine hospitality. The process of moving in was incredibly smooth—stress-free and easy, just the way it should be. The manager and the entire team truly care, and you can feel it. They don’t just want you to live here—they want you to belong here. Let me tell you, this complex is brand new, and it shows in all the best ways. Freshly painted exteriors, modern architecture, and stunning interiors that immediately make you feel at home. My apartment has beautiful hardwood floors that reflect the natural light in such a peaceful way. The bathrooms? Absolutely magnificent—spacious, elegant, and designed with comfort in mind. Every inch of this space was thoughtfully crafted, and I’m so grateful to call it mine. But the beauty of Accent Mountain Creek doesn’t stop at the front door. Step outside and you’ll find a resort-style luxurious pool—the kind you dream of coming home to after a long day. The amenities here are top-notch, from the state-of-the-art fitness center to the modern clubhouse, and even a secure, convenient mailbox room for all your packages. No more worrying about stolen deliveries—they’ve thought of everything. And then… the view. This place is perched right on a mountaintop, giving you breathtaking scenery every single day. From my balcony, I can see the iconic Dallas Cowboys Stadium, the thrills of Six Flags, and a skyline that looks like it was painted just for me. Morning coffee tastes different when you’re sipping it with a view like that. Moving can be overwhelming, but Accent Mountain Creek Apartments turned this transition into something joyful, peaceful, and deeply welcoming. This is more than just a new address—it’s the start of a beautiful new chapter. To anyone looking for a place to live that feels like home, where the team treats you like family, and where every detail is designed to give you peace, beauty, and comfort—this is the place. Welcome to Accent Mountain Creek. I’m so proud to call it home. ❤️

Faith G and Jay J. Customer service was stellar 👌🏾 I am a Customer Professional consultant. I will say, I am not for sure about the comments that was provided prior, because I only experienced great customer service upon visiting Ascent in search for a new apartment. Beautiful property. The only thing is my quote changed. But I really appreciated the tour.