Apartments at M-Streets

DO NOT waste your money renting here. Management switched to Perry Guest over a year ago and they are terrible. They NEVER respond to emails about issues regarding neighbors, property cleanliness, maintenance, etc. Floors are thin. Gym is a joke. Pool is the size of a tin can and dirty. Half the time the gate is broken. The only benefit of this property is that it is inexpensive, but of course that comes at a cost, as I’ve detailed in this review. Whenever I email the “managers” and I just so happen to receive a response, they’re always pawning it off to a new manager who, then of course, never responds or corrects the issue.

AVOID THIS PLACE. A bare-bones apartment complex with hands off management (albeit a good price in an expensive neighborhood but beware). I had new neighbors move in with a cockroach infestation that came through the walls, when I moved my fridge and oven there were open holes in the walls leading to other apartments. Despite raising these concerns to management they insist that pest control cannot come out for a week and when they showed up it was literally a guy there for one minute who did nothing. I have been raising this issue for 2 months as detailed in my picture and have heard next to nothing from the company. Save your money and grief and find another place in the neighborhood as I promise this place isn't worth it.

I live at the Apartments on M-Streets, under the Perry Guest Manageement. I’ve been dealing with a termite infestation in my apartment for over two months, and the management’s response has been incredibly disappointing and frustrating. They initially sent pest control (almost 2 weeks after I sent in my work order) just to take a picture of the damage, but no real action has been taken to actually treat the infestation. The issue is only worsening, with more holes increasingly appearing in the bathroom ceiling and debris/droppings falling down on to my bathroom sink, which has made my living conditions extremely uncomfortable and stressful. I am constantly worried about my ceiling falling down on me because I am unsure how long the termites have actually been living there, which has taken a toll on my mental health, as I have other obligations to take care of. I have taped the holes, but I can see the termites crawling around through the tape. It took them 4 weeks to respond to my follow-up email about any pest control updates, only to say they’re “waiting for Pest Control to give us the following dates they have available for termite treatment”. This lack of urgency and accountability is unacceptable, and it’s clear they don’t prioritize tenant safety or property maintenance. I would caution anyone considering living here to think twice.

I never leave reviews but i want to acknowledge how the new management came in & literally been working hard since day 1 to change things over. Maintenance team been awesome!!!! They’re so quick to get things done & don’t act like I’m a hassle. That’s major to me because I depend on them a lot being a women living alone. They even came and fixed something I didn’t even request! They just knew it needed to be done & did it. The new property manager Heather also helped me when she didn’t have to at all. I feel so good about this new management.

My husband and I have lived here for 4 months now and we love it. Amazingly, we don’t get really any noise from Henderson street just a block away—the complex is really pretty quiet. Newly renovated, so we got all new appliances and fixtures, which have been excellent. Maintenance requests have been dealt with quickly and efficiently. Management stays out of the way unless you have a problem, which is what we prefer. We love our one bedroom and are considering upsizing to a two bedroom. Great spot and close to some good dining, too. Recommend!