3333 Elm Street Lofts

On Saturday, March, 15th I contacted Elm Street Lofts as I was interested in their split-level loft. I spoke to Will, who informed me that he was unsure when that loft would be available. We then discussed other unit options, and I scheduled a tour with him for 2:30 PM on Saturday. He gave me his cellphone number in case I got lost or he was on a showing. I called the main office, his cellphone, and even texted him to let him know I was running 10 minutes late. Will never responded or called me back. Despite this, I still drove down to the leasing office on Commerce. When I got lost, I tried calling Will, but he never answered. I called multiple times—both the main office and his cellphone—but received no response. I was left waiting in the area for over an hour and a half, trying to contact him and the office for my scheduled tour. Will never called me back or followed up with me on Monday. I then decided to contact the leasing office, where I spoke to the Assistant Leasing Manager. After explaining my concern, she brushed off the fact that her leasing agent had stood up a potential resident. I also inquired about the unit I was interested in at 333 Elm Street. She informed me that someone had submitted an application for it that morning. Keep in mind, I had previously contacted Will about this same unit, and he had told me it was not available. I am very disappointed in this property and their lack of professionalism.

What an experience today! I was contacted by Danial after sending over a request to view the lofts today. I was unfortunately met with a condescending attitude and an unapologetic judgmental personality. Who discourages people from wanting to stay within your community. I had to disconnect the call and cancelled the viewing today. I asked about the current income restricted units and also availability for August. It was an immediately met with don't have anything available. No other options we given, but my units are more than what you pay. This was just me trying to get an idea to come to downtown, but he was so unprofessional, no Thank you.

Was very helpful, totally leasing here