U Centre at Northgate

Absolutely terrible staff, reported to @riotgames they dont care about their people living there at all!!!

Moving back into a dorm after my experience here. Maintenance will ignore it when you tell them that they don’t have permission to enter while you’re not home :(

BEWARE future renters! I would not recommend this place to anyone and a 1 star rating is way too nice. Our child signed a 10 month lease (Academic) in November, then less than a week later, management emailed her and stated that they were "sold out" of 10 month leases. Then they pressured her into signing a 12 month lease under the guise that they "will add you to our waitlist, so you'll be the first to know if any more Academic Term leases become available", and they would then swap her back to the 10 month lease. If not, they could not guarantee her a lease at that time. Undenounced to her, 4 months later the 4th roommate signed a 10 month lease... and at no time was she notified the 10 month leases were available. Our child was NEVER notified that she would be able to swap back to the 10 month lease as stated in the previous email from management. We spoke with the current manager as well as the main customer service a few times and were told they would make it right. it has now been over 3 weeks and have not heard back from either via phone or email. Beyond this issue, when we moved her in the place, it was horrendously nasty. Pictures were sent to the office just after move in and surprise, there was no response. It was not cleaned prior to move in. Air filters were not changed and they claimed that we had to request them to be changed. Walk thru gates do not work. People were squeezing through the exit drive through gate since the middle gate did not work. This is a very big safety concern from a parents perspective. The so called 24/7 on-call staff are not very attentive even when emergencies arise. They reported a burning electrical smell on a Friday and we were told it was probably the dishwasher and to just turn off the breaker. They didn't seem too concerned about it. It wasn't until Monday that maintenance came to look at it. Turns out the some of the wiring in the breaker box were melted/burnt according to the technician that was there. It's sad that u Centre does not even follow the Aggie code of honor.

The call box (used to open the gate) hasn't worked for AT LEAST the past 3 months. We have asked them to fix it every week. If you have friends, do not live here.