Northpoint Crossing

I would’ve given 0 stars if I could. I chose this apartment because it was closer to Zachery and there was an A&M bus stop here. About 3 months in they do an apartment check to see if the apartment is up to code and that the residents are following all rules. My apartment had a water heater issue as it was old and needed replacement. So in lieu of the maintenance they commandeered my apartment and room during exam times for an entire day, and left a mess all over my bathroom and bedroom. I was happy that it was atleast over but to my surprise i started getting cloudy stinky water in my bathroom and kitchen to where I was not able to cook food, brush my teeth, shower, etc (basic human needs), and their maintenance team came to fix it 9 days after the initial work order request being sent. After all that when I came back home after the maintenance team claimed to have resolved the issue, the apartment main door was left wide open pipes and other dirty cleaning supplies left in the kitchen sink over mine and my roommate’s dishes and no one to be found. I reported that again and the issue was one again not addressed for another 4 days as it was a weekend and they “don’t work over the weekend regardless of if it’s an emergency.” Again the workers came to fix the issue and it was finally over….for 2 weeks. Since that final fix on November 28, 2025, it has been a reoccurring thing every 2 weeks on a Friday so that we can be like this for 4 days each time. As for as accommodations go they say that they will split us and move us to a 4x4 with random people and the monthly rent would stay the same as that was ours initial contract. My roommate and I are paying $1100 each month so that we can stay together and they would split us up, move us to an apartment that costs half the rent but not reduce our rent. Or the other option is that we stay here and “deal with it” until the maintenance team takes care of the issue. I would urge u to highly reconsider before renting this apartment. Another side note, the elevators are broken every other week, one week it’s the garage elevator and the other week it’s the building one.

As the guarantor for my son’s lease at Northpoint Crossing, I am extremely dissatisfied with how move-out charges were handled. My son was falsely charged for a wall stain and other damages he did not cause, even after providing clear photo evidence showing the original condition of the unit. Despite this proof, the charges were still sent to a collection agency, and I received letters demanding payment for alleged “damages” my son did not do. This was not an isolated incident—similar false charges were applied to his roommates, who did not have adequate photo documentation to dispute them. This reflects a deeply unfair and irresponsible move-out process. I do not recommend living here under any circumstances. Please stay away and save your money because they will scam you.

This place is a scam! I lived at this place for one year, and I regret it. I was charged for damages I hadn’t made, and I walked through hallways that constantly smelled like trash. The elevator next to my apartment wouldn’t be working half the time and over the summer I’d constantly be taking the stairs. Also, in the middle of the year, they changed parking rules and implemented reserved parking spots for an additional monthly price. More than half the time, I wouldn’t be able to find parking, especially because of the first through third floors being reserved for retail parking. Even though, half the retail shops are shut down. I reached out to Northpoint in person and then on email multiple times regarding my damage charges that I hadn’t made. They, then, told me that they’d reach out to me which they never did and instead informed me that my charges will go for collections if not paid. I would never wish for anyone to live in these conditions. I recommend all of y’all to stay away from this place!!

I moved out last semester and anytime someone brings up Northpoint i still get the chills. First off management tried to scam me into paying a $3500 security deposit… no one else I knew living there had this happen to them. It took almost two months to resolve this issue and was the worst getting into contact with the workers.They did end up owning up to their mistake and “didn’t know how that happened…” And when they refunded, it was refunded as credit towards paying off rent instead of back to the original payment method. The management team will approach you with attitude and would roll their eyes at me anytime i wanted to address anything wrong. Within first month of living there our apartment flooded for two weeks on and off maintenance were slow and the water that flooded ended up creating damage and upon moving out they tried to charge me for the flooring damage. Our dryer was also broken for a period of time. We were told we would get a latch on our door and never ever got it. When emailing them about our issue the email wrote they would reinstate a credit back to our accounts for the inconvenience also never happened.. Upfront rent would seem reasonable. I think our rent was told to be 850/month but what they don’t disclose is the separate 150 in hidden fees. Only pro to this place is the location but there are plenty of better options on where to live. DO NOT LIVE HERE! A lot of people will say not to listen to reviews because it’s only people who had a bad experience but i can attest everyone around me who lived at Northpoint crossing did not like their time here.

NPC is a mega-complex experiencing maintenance neglect. My daughter in in her 3rd year at NP. She renewed because of proximity to friends and Zachary. Elevator doesn't work. Hallways are filthy. Gym is closed. Mold on walls upon moving in. Northpoint Crossing DOES NOT clean the apartment common space between tenants!! If one tenant stays, the apartment common space does not get cleaned! Each apartment could go YEARS without a make-ready cleaning! They dumped a blanket list of fees upon moving out of the other apartment. She didn't early renew, so she had to change apartments. ZERO security. The handy Bluetooth locks are GONE. No more opening gates and doors with your phone. Appliances are worn out. Roommates are not all A&M students. Guest parking is a looooong drive to the rooftop without a working elevator. Wow! Way overpriced and understaffed rental sprawl.