Dwell at 1600

It being my first ever apartment and my first time striking out on my own, I was very nervous. However, the lease staff were very kind and helped me through the process and my tour experience was pretty neat. As for the apartment itself, the living room was pretty spacious and the rooms themselves were pretty big. Aside from one or two issues, likely caused from past residents, I had no complaints. It was clean and prepared by the time i moved in. Maintenance was very helpful every time i had a request or issue that needed fixing, the only issue being that they don't inform you when they're coming, they just show up so you may have to let them know your preferences. This may inconvenience you if you have a 2nd floor apartment as any issues on the 1st floor that happen as a result of something going on upstairs, they will show up randomly and ask to enter your apartment to fix the issue. During my two years, they went through some management changes and had to switch between 3 different payment portals which was extremely aggravating and can be for some who use those to pay bills, especially when you have to update renter's insurance. They also started using Rapid Recovery towing for visitors and residents which is something to keep track of anytime you have guests over. Thankfully, that is over and things are now relatively normal. The staff themselves are always available for help in case of emergencies. The lease director, Shama, is someone you can trust, especially if you encounter any issues that I explained above: maintenance, payment portals, etc. If you're looking for a good starter apartment and want to strike out on your own, I recommend Dwell for your first home.

I would strongly advise against renting at Dwell@1600. The unit I lived in was in poor overall condition. It experienced repeated flooding from leaks in neighboring apartments, a leaking AC unit, roach problems, ceiling leaks, and mold on ceilings and windows that appeared to be painted over. There were also strong chemical odors from a nearby make-ready unit that forced us to temporarily leave the apartment. The quality of make-ready and paint work was very poor, reflecting broader management and maintenance concerns. After moving out, management did not return my security deposit or provide itemized deductions within the required 30 days, then later attempted to charge me for floor patching that I consider normal wear and tear. When I sent a formal demand letter, I received no response and the matter was sent to a debt collector instead. Based on my experience, the units appear poorly maintained and move-out disputes are handled unprofessionally. Proceed with caution and document everything if you choose to rent here.

I had a terrible experience. I drove from Houston to College Station for an appointment at 2:30. When I arrived, the person at the front desk was chatting with the maintenance guy and made me wait for more than 30 minutes. When she finally decided to stop, she told me she wasn't going to help me because I was supposed to call her fifteen minutes before arriving. After I left, she stayed on her phone. I drove an hour and a half just for her to prefer gossiping instead of helping me. Extremely rude person A terrible experience traveling from Houston to College Station. I had an appointment at 2:30, arrived, and the person at the front desk was chatting with the maintenance guy. She kept me waiting for over half an hour while she spoke with him. When she finally became available, she told me she wasn't going to see me because I should have called her fifteen minutes before arriving. After I left, she stayed on her cell phone. I traveled an hour and a half only for her to prefer gossiping to helping me. A very rude person.