Union on San Antonio

Pls fix ur elevators why is there 2 working

Avoid this place if you value your time and sanity. The elevators at Union on San Antonio are an absolute disaster. I have never lived anywhere where simply getting to and from my apartment takes this long. It is completely normal to stand in the hallway waiting several minutes for an elevator, especially during busy hours. Sometimes the elevator will stop at nearly every floor before finally reaching you, only to be completely packed when the doors open. For a building with this many residents, the elevator situation is unacceptable. What should be a quick trip downstairs turns into a daily exercise in frustration. I’ve been late to class, appointments, and work because I had to budget extra time just to get out of the building. There are days when it honestly feels faster to take the stairs, even from higher floors. The management seems either unaware of the issue or unwilling to do anything meaningful to fix it. Residents pay a premium to live here, yet something as basic as reliable elevator service is constantly a problem. This isn’t an occasional inconvenience, it’s become a daily headache that affects everyone in the building. The apartments themselves might be fine, but the elevator situation alone would make me think twice about living here again. If you’re considering Union on San Antonio, be prepared to spend a surprising amount of your life waiting for elevators. TLDR: DO NOT CHOOSE UNION ON SAN ANTONIO

There is only one functioning elevator - horrible elevator wait times and this is during the summer months when there are less residents. Do not lease here - you can find an apartment that actually has working elevators. Residents were not given any rent credit or any repair timeline.

I love the maintenance staff. Especially, Basilio Samudio. Basilio, including the rest of the team, are always so helpful with maintenance issues and provide the best care for our unit. I have been talking to Basilio for close to 2 years and he is always super cool and helpful! Thank you guys!