Tramor at Oak Run Apartments

The application and move-in process at Tramor at Oak Run was super smooth! I was approved promptly and they were flexible with my move-in date which was so appreciated. They were super helpful and responsive with any issues, including making sure the unit was spotless for me and quickly repairing some minor issues with the unit. This has continued past move-in as well, they always get back to my maintenance requests and are flexible with scheduling them since I have a dog in the unit. And a small but major thing, parking is great! I can always find a convenient spot close to my unit.

I've lived here for 3 years and wouldn't rent an apartment anywhere else in south austin. The location is great (inner circle, skyline views, 15 min to the airport...) and the amount of trees and green space onsite are unprecedented in this zip code. It's got a summer camp vibe, with solid amenities and a good neighbor community for those interested. The office has always been responsive and helpful. At its price point it's honestly 6/5 great value, and we're moving to upsize but we'll miss it here

I have lived here for 5 months as of today. If you are looking to move in here BE CAREFUL. A few weeks ago my car was stolen from right outside my residence. The management company says they have security patrolling the complex through the night, but they don't seem to have any affect on the actual security of the complex. On top of this there are ZERO security cameras in the entire complex, which makes your car a prime target for thieves. If you are thinking about moving in here I would recommend taking every measure to secure your residence, as well as your vehicle. The area around the residence is known to have a bad reputation, so only move in here if you are comfortable with this.

I love my apartment and the Oak Run community! I moved to Austin a year ago for work and I’m so glad that I chose to live here. I was drawn to the charm and unique features that stood out from other apartment complexes. The property is surrounded by trees and has a beautiful greenbelt running through it. My unit gets a lot of natural light and I have a view of the greenbelt from my balcony. The residents are friendly and the South Austin location is quiet and tucked away while also being a short drive from downtown. The staff is amazing and very responsive! Erin has been so kind and helpful, and truly shows care for the community. Moving to a new city can be challenging, yet I am so thankful to live in a place that has a welcoming atmosphere and feels like home.

Pros: Great location. Beautiful apartment—probably the coolest apartment I have ever lived in. It was a loft tucked into the trees, and I got a lot of natural light. I could always hear the birds and it was a really tranquil place to live. Maintenance team was always responsive and helpful. The staff is really fantastic too. Beautiful complex nested in the trees, close to everything, and the staff are extremely pleasant and personable. Cons: The onsite, shared laundry situation is kind of insanity. You have to load a card with cash, and to do this, you need to use a machine in the lobby of the leasing office. You’re SOL if you need to do a load of laundry and you a.) don’t have cash immediately on you and b.) the office lobby is closed and locked. The process of using the on-site laundry room can be an ordeal, with so many logistics required in being able to load and use your laundry card. The machine in the office is not always super reliable either. Sometimes it only takes ones. Also, it is expensive to do a load of laundry once you finally get your card loaded with money. I also stepped on a rusty nail once outside of my apartment because maintenance was repairing some old wooden planks in the walkway at my building. They left some debris in front of the steps to my door. I had to get a tetanus shot and was feeling the effects of that for a week. BUT even so, I’m giving the apt four stars. I really did love living here and appreciate the people, scenery, proximity, and apartment layout so much. The cons I included are fixable issues. I imagine that I should be more upset by the rusty nail thing than I am. Frankly, the laundry situation was much more annoying to me. The laundry issue is not the office staff’s fault though. The overarching Tramor executive management really needs to replace that system.