The Parker

If you decide to believe this review or not that on you but I’m just giving my experience. They are nice once they get you in but after that good luck getting things done. Building 16 was infested with roaches and they were getting inside my fridge, cabinets, inside dishwasher. 1st complain they said , “sorry just use Tupperware and food wrap” and we will send pest control.. they never came . I had to go to the office 3 times and it took a month for someone to come. They came and nothing happened. I had to break the lease. I couldn’t even eat in peace. Don’t let the discount fool you. — Les dejo esta revista en español porque hay muchos de mi raza latina que vive ahí. Había una infestacion de cucarachas y nunca ayudaron en nada. Se metían en la refri, cabinets y por toda la cocina. Mandaron pest control después de 3 veces que les dije y no pasó nada.

Ex tenant here from October 2024 til January 1 2025. This place was an amazing place to live based on my experience. I lived in building #7 and all my neighbors were friendly, not loud, and despite having dogs I never really heard them. Also, they never hit me with unexpected fees or charges which I’m super appreciative for that. I was reading some of the complaints before writing my review and I will say: The pool is kid friendly I see kids in there all the time having a blast. Yes the trash cans at the pool can be super full at some times, throw your trash on top and keep it pushing. I never saw a lot of dog poop on the ground and I go for a 30 minute walk each day. Overall, I am super appreciative of Maria, Carlos, and Jina as at the Parker I believe they’re a new staff. I choose not to renew and they didn’t make me pay the move out fee or two months rent. They only charged me for an additional one month’s rent because we were already in or close to that month. Thankful because they really could have got me on that one. I will update my review and discuss my security deposit after that time has passed.

I’ve been living at The Parker Austin for a while now, and it’s been a really good experience overall. I looked at a lot of apartments before picking this one, and what made the difference here wasn’t just the modern units or the clean amenities — it was the people, especially Jina. From the very beginning, Jina was the most helpful person throughout the whole process. She answered every question clearly, walked me through everything step-by-step, and never made me feel rushed or like I was just another lease. Even after move-in, she still checks in, responds quickly, and always finds a way to make things easier. You can tell she actually cares about residents, and that goes a long way. Aside from the great staff, the apartment itself has been solid. The layout is clean and open, there’s plenty of natural light, and the finishes feel high-quality — not the cheap stuff that looks nice for a month and falls apart. It’s also quiet here, which I really appreciate. The amenities are a big plus too. The gym has everything I need, the pool area is clean and relaxed, and the co-working spaces have helped a lot on busy workdays. Everything stays well maintained — it’s clear management puts effort into keeping things right. Location-wise, it’s in a sweet spot: close enough to get into Austin easily, but far enough from the noise to feel peaceful. Food, shopping, and anything else you need are all nearby. All around, The Parker Austin has been a great place to live, and having someone like Jina there to help makes a huge difference. If you’re looking for a place with modern living, a calm vibe, and a team that really supports residents, I’d definitely recommend it.

Ms. Jina, is truly one of a kind. She originally leased to me at another property, and we’ve stayed in touch ever since. As my lease was coming to an end, I reached out to her about renewing ONLY to find out she had moved to a new community! Of course, I had to visit and see what her new property was like. staff is the most important thing to me, and after visiting The Parker today, I was beyond impressed. I’ll definitely be applying and making that move. Y’all are incredibly lucky to have her, she has a genuine passion for what she does.

My husband and I want to sincerely thank April, Jina, and Elizabeth for all their help during the process of getting our new apartment. All three of them were incredibly kind, professional, and always available to guide us every step of the way. We absolutely love how our apartment turned out — it truly exceeded our expectations. The community is also very quiet at night, which makes us feel comfortable and safe in our new home. We also want to say thank you so much for the $1,000 gift card we received. We are truly grateful for that generous gesture. Thanks to their dedication, patience, and excellent service, we now have the perfect place to begin this new chapter. We truly appreciate everything they did for us. We highly recommend them 100%!