The Markson Austin

Do yourself a favor and DO NOT LIVE HERE. Believe all the reviews with how awful this place is. I lived here for THREE WEEKS back in March of 2024 and it was the worst 3 weeks of my life. -The windows in my second bedroom of my unit weren’t shimmed correctly and had a literal gap (ie- it was open to the outside and not sealed, even if was just few centimeters) -my AC wouldn’t work and maintenance had to come at least 3 times to check it out. The first time, they showed a pipe to my unit was literally bent and had been installed that way. The second time they said the problem was repeated to the rest of the building -too many other smaller problems to list here but I have a full email documenting them all. What I did to get out? Documented EVERYTHING. Literally everything. Pictures and writing down occurrences with dates/times. I also called Austin Code immediately to come look at my unit regarding the window not shimmed correctly and non-working AC. The helpful woman from Austin Code literally told me “if you can, I would get OUT of this complex entirely” because she issued 2 notices of violations: one for the window and one for the AC. They let me break my lease and terminate it but not before I still wasted 3 weeks at this place and moving fees both to move in AND out. But I’m so happy I’m OUT and constantly think about how miserable I’d be if I had been forced to stay. If you currently live there, try calling Austin Code and make sure the person from Code deals with YOU to look at your specific unit and not management staff.

I moved out of the Markson after having lived there for a year. I’ve patiently waited a while to see how moving out went before writing my review and felt it was best to speak up. When you see people giving 5 star reviews you will notice one thing in common… the majority of these people have either recently moved in or were given a tour. Maybe they had a good experience but you can’t go off temporary exposure. As for me, my overall experience was pretty rough and this goes down as one of the worst apartment experiences I have ever had. I have lived in Austin for close to 15 years and have lived in roughly 8 different apartments. This is the first that I am even writing a 1 star review. 1. First off, I like many others had the experience of using the elevator and it breaking and completely stopping in between floors. Luckily I was able to get out quickly when it happened to me but there were others who were stuck for a few hours (read reviews) 2. The reviews you are reading about non stop fire alarms were absolutely truthful. False fire alarms were a common occurrence and we got use to seeing fire trucks being dispatched in the middle of the night and then make U turns out of the property because they were false. Maybe this issue has gotten better for the residents now. 3. There is no maintained dog park. It’s a selling point when you move in but months to a year later, I never saw construction again and watched trees and weeds over take the area 4. I was never notified upon move out of any itemized charges, instead, they sent my bill to a debt collector with zero notification. It was very unethical and the first time I’ve had this happen. 5. Make sure you always have your phone charged or you will risk being locked out as there are no physical backups and my “app code” they suggested never worked. 6. Maintenance is largely absent. Hopefully that has improved since I’ve left. 7. Moving in was a complete and total nightmare. The elevators were broken that day so my movers had to carry all of my furniture up four flights of stairs. There was zero heads up from management. 8. My move in date was pushed back several times, and when it finally came time to move, I had to ask them an hour before my movers arrived to send over my welcome letter. That was the start of major red flags to come. In short, the inside of the apartments are beautiful and the location is great and I think many people like myself get pulled in by that. However, the staff and the upkeep of the apartment would have to change drastically for me to ever recommend this place.