The Heights at Canyon Creek

Corynn was very professional! She went over every thing thoroughly with me. She did not miss a beat!!! I was very impressed. She did it was such enthusiasm! Extremely nice to me as if I was renting the biggest apartment yall had to offer ! She was so gracious ! I can’t say enough great things about her! Very accomodating!!! Def with out a doubt a five star service! She needs to be moved up in the company. This is what kind of employee I would love to have , def a keeper!! Thank you Corynn for a fantastic tour of the property and my new forever home at Trails st Canyon Creek!

Before moving to Austin, I rented an apartment at a different location sight-unseen. Since then I have had the opportunity to see The Trails at Canyon Creek apartment complex. I first noticed the pool area with two large pools and pleasant landscaping. The whole area is spotlessly clean-even the large cooking space. The pool furniture is new and comfortable. I met some fun people there. I can’t say enough about how relaxing it is. I like the mile-long walking trail and being outdoors in nature. It’s well groomed and a great place to walk a dog or just walk and listen to the birds sing. The office staff are all friendly. Karin does an exceptional job of making sure things go smoothly in a timely manner. When my existing lease is up, there are several nice floor plans for me to choose from at The Trails.

We needed our apartment re-keyed to our garage. My son accidentally gave them the wrong keys, so they had to come back. They were awesome - the guy spent more than an hour trying to do it, and then ended up having to totally replace the lock. He was professional, very sweet & friendly, and got it done! He didn’t give up! I’d also like to shout-out Karin in the office! She is so great to deal with, great communication, great attitude, positive and always does what she promises. We have been here at the Trails for 10 years (before it was even “The Trails”), and this is the best that management has ever been. We love it here!!

Did a tour for some acquaintances who are looking for a place to move to in north Austin and Karin was beyond helpful on the tour. The grounds seem well kept and the amenities are nice, and Karin was able to answer our questions and concerns. Highly recommend paying them a visit if you're looking for a place to move into in the area.

I loved touring this property with Karin. It is currently at the top of my list of contenders but may be a bit far from my job so I’m weighing my options. The property was beautiful, clean, and staff members seemed very kind. Karin took me on a tour of the property, including the pool, which was a huge selling point for me. The outdoor area is super nice. While by the leasing office I was introduced to Rich who seemed professional and friendly as well, which is so important to me when an inevitable problem arises and I need assistance. The nature surrounding the property is great. Even if I don’t ultimately end up leasing here, I really appreciated Karin’s enthusiasm and kindness while showing me around!