River Oaks Apartments

I moved into River Oaks in July of 2023 and have lived here for 6 months now. This is the first apartment I have rented on my own and the staff at Rainier have made it a super easy experience and been extraordinarily helpful the entire time I have lived here. I am not writing this review for any incentive, but rather because my apartment really feels like a home, and the other reviews do not accurately represent the pleasant experience I have had living here. I was not able to move here until ~1 month after the lease started and they were willing/able to adjust the lease and shorten it by 2 weeks and held onto the keys for the other two weeks. When we were finishing our trip moving across the country they stayed late to help us make sure we had a place to stay as soon we got there. The pool is absurdly nice especially in the summer and because of the retro aesthetic it feels like a set of the movie “Dont worry darling”. The mail is central and easy to access. Parking is free, readily available, and we have never not been able to find a spot. Maintenence request are extremely easy to file and are carried out freakishly quickly. The building is slightly old and I had a slight leak in one of my front window when we had a huge storm a couple weeks ago. I put in the request on the app at roughly 7:30 am and it was fixed at 9:15 am. Similar fixes have been done for small things like air filter replacement, pest control, and lightbulbs. Other reviews have complained about the pest…there are roaches everywhere you go. Any apartment or place on earth really will have a bug/pest or two. Clean your dishes and dont leave out food and youl be good. I think I've seen maybe at max 1 every other month. We had 1 mouse behind a sink cabinet but the complex sent out a pest dude the literally same day with a trap and it was dead 2 nights later. Some of the reviews have talked about homeless people or not feeling safe. Its Austin, there are arguably more homeless people and tweakers next to the 4,000$/month towers downtown. I have only seen 2 seemingly homeless people in 6 months one of which the manager ushered off the property. The other dude was just drunk and left. If you are honestly worried about it, just buy a gun. I sleep safe and sound. The area is by far generally extremely safe/quiet and cops regularly patrol it. The staff in the office are available at very convenient hours and very helpful. The company is very good at communicating and send out multiple text alerts for important information. The payment method is very convenient through the app, I just use apple pay and its no different than paying for a burger. The complex is extremely close the UT. If you go to the LBJ school, the law school, or the music school, there would be few places more convenient to live. I go to the LBJ school and I can walk out my door and be in my class seat in approx ~6 minutes if im walking leisurely. Across the street is a nice little cafe, and a bunch of other shops, restaurants , and bars in close walking/biking distance. One of the best things about it is during game days is it takes me about seven minutes to get to the stadium/tailgate. Additionally, the Moody Center is about a 10 minute walk. If it’s your thing, you can pregame, walk to concert, and still be buzzed halfway through the show, and walk home without ever having to worry about getting a 40 dollar Uber. If the arts are your thing the bass concert hall, is right down the street. My girlfriend and I saw “The book of Mormon” and John Oliver basically in our backyard. It’s a pretty cool feeling. If you are looking for an affordable place to live in Austin I can’t imagine picking a better place than River Oaks.