Oltera in So East

I live here from 2024 to mid 2025. During my time i had multiple leaks from my upstairs neighbors that leaked down ruining the walls. I called and had maintenance come to fix the issues and all they would do is put a giant loud fan in my apartment for over a month. They didnt fix the issue because every other month after that i had similar leaks coming from upstairs. Putting my health at risk by being in an apartment that was definitely growing mold. Now more than 6 months later they are sending companies after me for cleaning fees that are completely unlawful to charge outside of 30 days from me moving. I left no trash and no damage yet they want more of my money. They force you to pay for things like “fetch” or a trash person when there are dumpsters all over the property and half the time they would leave my trash can thrown halfway down the hallway. This apartment complex is going to try to extort you for extra money despite me never missing a payment. Shame on them. They are required to make sure their apartments are ready for the next people to move in and not the previous tenants. They should know better.

OJ from maintenance was helpful and professional. He showed up on time, explained what he was doing, and made sure the issue was taken care of before leaving. He was respectful and easy to communicate with unlike previous maintenance workers. Overall, a good experience with him!

I moved in here over a year and a half ago and I cannot recommend this apartment complex enough! I love the location(keep in mind crime knows no zip code). They're super responsive via email (thank you Alejandra!) and maintenance(OJ is the only one who introduced himself and is amazing) requests are always completed so quickly. I've had issues with other residents being loud and they were quick to help with resolving that issue.

I cannot recommend this apartment complex enough. The units are top notch, clean, and well laid out. The maintenance crew are quick to fix any issue, wanting you to have the best experience. The grounds are well kept, clean, and extremely safe. However, what sets this apartment complex ahead is their management team! Ashley Cook is the General Manager; she and her team treat you like family. They always greet you with a smile and a pleasant word. If your are in the market to rent an apartment complex, stop by and meet Ashley and her team!

One of if not the Nicest Apartment I’ve lived in since being in Austin. My apartment was very clean upon move in, the maintenance team is nice and efficient and the Leasing Staff is informative and responsive, Amenities are always clean and lively. Highly recommend for anyone interested.