City View at the Park

This property is managed by Capstone Property Management. Update: July 2024 Attached are photos of the recycling rooms at the end of the halls, it's has not been picked up in over 3 weeks. This is a violation of ATX city code. It's beginning to smell bad. We've LOST another FT maintenance person. He was transferred and there's NO replacement. Photo of the Pool. Closed all of 2024 in spite of a brand new filtration system. Photo of the bowl in my bathroom collecting water that leaks from the HVAC door in the ceiling. I have 2 baths and can't use one of the sinks due to a broken faucet. Both reported 10 days ago. Lest you think I am a crank who's always complaining, I'm not. Management and maintenance were much better in 2020 and into 2021, but since has been inconsistent. All of the longer-term tenants I talk with have said the same thing, customer service & maintenance have deteriorated in the last 3 years. ***Note: A management response will be forthcoming and state this is temporary. I submit the main issue is City View is ALWAYS the bottom of Capstone priorities. ------------------------------ Nearly all the older positive reviews were solicited by the previous property manager. This is NOT a gated community, if it was it would have a GATE. Anyone can walk on or drive into the property. Because it's next to Mabel Davis District Park and there are now many homeless folks who live in the park, there is a lot more crime on the property, break-ins, drug use, solicitation and even a stranger who OD'd and died here next to the building. If you visit don't forget to ask about the German Cockroaches, they are in most units. They nest in the walls and are hard to control. Even though this is "affordable living" rent goes up 10 to 20% per year! I've been told by MNGT. these increases are tied to "market conditions." Why is affordable housing is tied to the astronomical increase in ATX rents? With these increases just maintaining what's here is worse than ever: gym equipment is broken, the pool is green, the garage security doors aren't secure, and often there's just one working elevator.