AMLI Eastside

The Bridge management overseeing the buyout of AMLI is TERRIBLE. Absolutely no communication with residents other than a letter on our door saying the Property is owned by the Bridge now. Since the takeover the Bridge hasn’t had a functioning resident portal so we can’t put in work requests, view the emergency work number, our lease information, and can’t even pay our rent other than a check. And even if we wanted to pay that way THEY COULDN’T EVEN TELL ME HOW MUCH MY RENT IS. They basically said “well just guess how much you owe and write the check”. The package room has had limited access and at one point was completely inaccessible. The Bridge management didn’t even have control of the gates initially and just left them open. Very safe! And to top it off the pool is closed. Just in time for summer! Overall not impressed by the new management so far. Hope this is just them having a rocky start and not a reflection of how it will be managed in the future.

EDIT: they’ve just changed property management and it seems to be a bit of a rocky transition. Unsure how this will pan out. I’ve lived here for 2 years now. Moving out to move out of state, otherwise I’d renew again. Overall it’s a great apartment and the issues I have are all pretty minor. I’ll break it down: Pros - Fantastic location. Right next to downtown and e6 without feeling like you’re in the middle of everything. Next to a nice walkable neighborhood and surprisingly quiet for the proximity to the highway (though I face an interior courtyard). - The mail room used to be a mess, but management stepped up and has staff put the packages on the correct shelves corresponding to unit numbers. Packages can be a little hard to find sometimes, but nowhere near as hard as it used to be a year ago. - The maintenance team is on top of it, all the issues I’ve had (all minor) were resolved day of or next day. - Parking is not bad at all, with plenty of spaces and guest parking on the roof. Cons - I don’t know if this is an issue for everyone, but my upstairs neighbor is VERY stompy. Like are they wearing fireman boots to walk around their bedroom at night?? - I can hear my neighbors talking (not enough to make out what they’re saying) when I’m sitting on the couch against the wall we share, and I’ll hear music playing every weekend night (it’s only weekends and not insanely late, so it could be worse). - My specific unit is a cave- barely any natural light since it faces an interior courtyard. I’ll be in bed and think it’s 6am when it’s actually 11am. - It can get a little backed up when trying to turn left from San Marcos onto 11th during rush hour. - They tried to slightly increase my rent this year despite the current state of apartment rent. After telling them I won’t renew, they’ve listed my unit for $150 more than I currently pay. Kind of ridiculous given all the deals happening around town. In all honesty, my complaints are all relatively minor and I’ve had a great time living here. Don’t know how the move out/security deposit experience will be, since I live in a carpeted unit and from other reviews it sounds like they’ll try to charge me for replacing it. I’ll try to update later. So far I’d highly recommend living here.

Lived there for more than 3 years. And while the location is fantastic my interactions with management were always hostile. Expect to be threatened with fines for things like patio decorations, use of amenities, or trash cans being put out too early in the hallways, etc. Trash was picked up around 60% of the time it was supposed to be but the pickup fee was of course never refunded or pro-rated. Charged $1000 upon moving out (on top of the substantial move in deposit) for very minor things like leaving behind some small items. This seems to be endemic per the other reviews that say the same. It would be difficult to describe the management as anything other than despotic and miserly. I will keep space in my heart to hate the AMLI as long as I live.

Ramon M is one of the kindest and most helpful members of the maintenance team at this apartment complex. He responds quickly whenever I have an issue and always goes above and beyond to make sure everything is fixed properly. He is respectful, reliable, and truly makes living here a better experience. I really appreciate all the hard work he does and hope he continues to be part of the team here!