The Morgan

The apartment complex manager, Berta, has been consistently reliable and helpful. Communication is clear, issues are handled in a timely manner, and the property is well maintained. It’s refreshing to have management that is organized and respectful toward residents. Overall, a very positive experience

I want to give Berta a shout out for always being so helpful whenever we have needes her. My mom has lived here for a few years now and truely enjoys it. Dont get me wrong nothing is perfect but Berta the manager always makes it better.

I lived in these apartments since 2019 and recently moved due to several factors that I could go on and on. First.... the maintenance staff is the worse I've seen during my stay there were several maintenance request that was either marked completed or deleted so sometimes I had to include 2 or 3 request before it was completed.. I went to the office one day...office manager tells me that only 2 people on staff for maintenance really..... you have over 450 units..you should have a team of 10 people...or recruit from other communities to assist.. Also.... they have a new towing company that you have to register your vehicle with well..my financee had his vehicle register but because it was in a parking place next to the fire hydrant it got towed and he had to pay over 100 dollars to get ir back...and the towing company is in Fort Worth.. Also...we had spiders all by our door... as well as wasp all around the grounds so please listen to the reviews from other residents.. there were several bug that came inside too when we opened our doors.. There were deliveries that got delivered to other peoples door so sometimes you would see on notifications deliveries didnt get delivered correctly... and dog poop all over the grounds. By far... the price was great and affordable for what it was but worse place we have lived in because of all the problems..Not to mention the school in back..H. E.B. would be loud at times waking people up... If you want affordable...the Morgans are the way to go. The staff is nice too. They need more maintenance people and a 24 hour maintenance line

I signed my lease 3 weeks ago and I already regret it. Here’s my long and detailed list of complaints. 1) ROACHES!!!! On the day I signed my lease, I saw a few roaches in the kitchen, and I also noticed the strong smell of curry. I hate curry. That instantly told me that whomever had the apartment before me did not clean often and that the company doesn’t bother to clean apartments thoroughly before renting them to new tenants. The oven and stove were still visually dirty. I mopped before I moved ANYTHING in and the mop water was BLACK after each room. I moved the fridge to get a good clean in the kitchen and at least a dozen roaches scattered everywhere. It literally left me shaking and in tears and I knew the oven was probably 10xs worse!!! I still have not touched it. I bought Avdvion bait and Diatomaceous earth. Neither has gotten rid of them. I put on my move in list TWICE that there were roaches spotted. I sent a long email to the office explaining these very complaints. They said they responded. They did not. I only got a response when I called DAYS after sending the email. I was told that someone would come yesterday, Wednesday, to spray. Also, Wednesday is the ONLY day this outside company they hire comes to do so. Well, being that I’m an adult that has to pay bills, I just so happened to be at work when I saw the man on my ring camera knock on my door at noon. Once I called the office staff about it, they claimed that there was no key available at the office for them to get in, so I would have to be rescheduled for NEXT Wednesday. Which is weird because, how is maintenance ever suppose to get in to fix the things I also stated were wrong on the move in sheet? But anyway, I have cried 3 times about these roaches. I can’t even cook in my kitchen!!! It’s to the point where I’m CERTAIN it is a building issue that they already know about and don’t care about. At this point, the only thing left to do is get a cat and PRAY it keeps them away, but even THAT’S an extra fee just for my sanity. 2) Parking issues. I have witnessed firsthand a resident’s car being towed from the carport parking that they pay for monthly after living in the complex for MONTHS. So, I have tried to register my car FOUR times per their instructions. Each time, the website prompts that someone is already registered for this unit. Informed the office of this, and all they can do is refer me to a number for the website THEY use. Now, I either have to park on the street or be paranoid all night that my car won’t get towed. And yes, I too pay for carport parking. 3) Overall Policy. The one star I gave is for how EASY it was to get approved for a lease. But, everything that’s easy ain’t peasy. There is not enforcement of maintaining liveable, sanitary, and inviting principles of these apartments. There is dog poop everywhere, even on sidewalks RIGHT beside poop bag stations. Apparently, exterminators only come when REQUESTED even though it is OBVIOUS most units have an infestation. Where are the routine, monthly, or BI-WEEKLY for some of us exterminating services?? I know this is gonna get an auto reply but at this point I don’t even care. I just wanna warn someone that is looking for somewhere they can really call home. I pay extra for a “renovated” roach motel. Don’t be like me.

absolutely disgusting! I have spent over 8 hours cleaning the kitchen cabinets already and I'm not even close to getting them decent. there is so much grease and gunk layered on these. (See the before and after photo of the drawers.) I can't believe they would even let someone move in with them like this. And don't get me started on the roaches. On top of that, I was told I was getting a previously renovated with other cabinets. I had made such a big deal about this and they promised me multiple times I wouldn't be getting these cabinets. Yet every time I tried to come look at this apartment, they told me I couldn't because they were doing things to it to get it ready. I feel like such an idiot. When I spoke to the office about it, they said there was nothing they could do about the upgrades, unless I wanted to pay more and they were sorry about the mess and roaches. I can't even unpack because it's so bad, much less eat any food here.