The Bowen Of Arlington

Rented here 3 months ago, Brittany the property manger is awesome. She helped me with move in process fairly quickly 10/10 Highly recommend

I wanted to take a moment to recognize the apartment staff—especially the maintenance team—for the outstanding service they provide. Anytime I’ve had an issue, maintenance has responded quickly, professionally, and with a great attitude. They not only fix problems efficiently, but they also make sure everything is done right the first time. It’s clear they take pride in their work and genuinely care about the residents. Their reliability and attention to detail make a big difference in everyday living, and it does not go unnoticed. I truly appreciate their hard work and dedication—thank you for helping make this a comfortable and well-maintained place to live!

I had an amazing experience working with Ximena at the apartment complex, and I can’t say enough good things about her. From the very beginning, she was incredibly welcoming, patient, and attentive. She took the time to answer all of my questions thoroughly and made sure I understood every step of the process, which really helped ease any stress or confusion I had. What really stood out to me was her professionalism and genuine kindness. Ximena went above and beyond to make sure everything went smoothly, always keeping me updated and making herself available whenever I needed assistance. It never felt like I was just another resident—she truly made me feel valued and cared for. Her positive attitude and willingness to help made the entire experience so much better. She handled everything efficiently while still being warm and approachable, which is not something you always find. It’s clear that she takes pride in her work and truly cares about providing excellent service to residents. I’m very grateful for all of her help and support, and I would highly recommend Ximena to anyone looking for a smooth and pleasant experience at the apartment complex. She is truly an asset to the team!

I had a great experience working with Ximena while searching for an apartment. From the very beginning, she was incredibly welcoming and made the whole process feel easy and stress-free. She took the time to understand exactly what I was looking for and was always patient when answering my questions. Ximena was very knowledgeable and helpful, What really stood out was her positive attitude and willingness to go the extra mile to make sure I felt comfortable and confident in my decision. Overall, she made what can usually be a stressful experience feel smooth and enjoyable. I truly appreciate her professionalism and kindness, and I would highly recommend her to anyone looking for a new apartment.

The charges they hit you with when you move out of that place are absolutely outrageous. A month after leaving, I went back with a money order to pay my final utility bills; at that time, Brittany told me that my security deposit would cover those payments. However, two months later, they contacted me again demanding payment, insisting that I had to pay them myself. When I confronted her, she had the audacity to claim she didn't recall me coming in to pay, nor did she remember telling me that my deposit would cover the cost. I subsequently received an itemized list of everything they were charging me for. I can understand being charged for certain things—like broken or damaged items—but they even charged me for carpet cleaning. That should be their responsibility—part of the routine maintenance they have to perform (just like painting) to get the unit ready to rent out again. They basically charge you for everything—even if they find a single mosquito living there when you move out. It’s just too much. And to top it off, they simply tell you that if you don't pay up, they'll send your account to collections.