Shadow Ridge

I’ll begin with I don’t usually do reviews but feel people need to know before leasing . I wish I had known before leasing here again. I have lived here twice in past years and loved it. I recently moved back in thinking this will be where I live being semi and then fully retired. I honestly did not realize until I got moved in just how bad this place has gone down. It looks ghetto with all the blue tarps on nearly every building roof, the trash on the grounds and no rules for and/or lack of enforcing what is stored outside and on balconies. BTW this is the only property on the whole street that has tarps on the roofs, and there are quite a few other apartment complexes around. Stray animals both cats and dogs all over the place. The grass is halfway decent in the front near office but at the back of the property it’s just weeds and dirt. Sprinklers have not run one time. (not sure if they even work) They have some type of green receptacles behind the buildings that are open with wires hanging out everywhere? In other areas there are wires running on top of the ground and up the hill next to stairs. I walk everyday and see all of these things. On weekends and most weekday afternoons there is trash everywhere from lazy people just tossing it on the ground. Kids sent to the dumpster with trash that gets left outside instead of being put in dumpster and even adults do it when there is plenty of room to put it inside. Cars going way too fast through parking lot and radios blaring no matter the time of night. My apartment had numerous things needing attention after moving in and still does have unfinished items. No idea if or when they will be taken care of. Maybe I’m the only person who wants a nice looking apartment to live in without sagging ceilings and busted up door frames, walls and trim? My front door is 2 colors and I’ve asked for paint to to do myself but nothing thus far. Corner strips were placed on a few walls to cover up bangs and dents but were falling off so I bought glue and redid them. The rest still have not been covered. There are other places with the same or less rent that have newly painted , well maintained and repaired apartments. Shouldn’t that be expected? When the person above me walks around it literally sounds like the ceiling will cave in. It is extremely noisy and scary. I have written to the management company (owners) with numerous photos asking if they just do not care how the property looks and the kind of people it will attract, as well as how I do not feel safe living here because of the goings on around me. Folks screaming at one another and carrying on all hours, gun shots in middle of the night and a fairly regular occurrence of flashing lights and police outside. Depending on what you are asking about you might get a decent response from management here but I’ve had more then one rude response or avoidance on taking a call. Messages do not get passed along. Erika did offer to let me move to a different apartment closer to the front, but that cost money that I don’t have. If I’m going to have to move and incur that cost i’d prefer to be released from my lease and look elsewhere at some place I’d feel safe and comfortable living in. I realize some of these things cannot be controlled and would happen anywhere, but most all of them could be remedied with better management. I would tell you to look elsewhere if you want a clean, quiet, safe, and well maintained community to live in. I am embarrassed to invite family or friends here to visit because of all the above mentioned.

The quality and efficiency with which they work there is incalculable, girls worthy of the job they have. I hope to live there for a long time if it depended on the love, kindness and hospitality of the services they offer. I had an excellent experience

I’ve had the absolute worst experience here. Both with old management && the current management. I had hope when the new management took over, but I was proven wrong. As a resident, I feel like the management team just doesn’t truly care about their residence once they’ve gotten a lease out of u. Very blunt, rude, standoffish, can careless. There is no empathy involved. I’ve done absolutely nothing to the, && it has just been hell loving here. Communication between them is poor. I cannot wait to move out. Was trying to move out due to sexual harassment && domestic violence, && yet both management teams have given me the absolute worst experience. It’s like pulling teeth to get out. They just don’t care, mainly Erica. I do not recommend them to ANYONE. Normally, I don’t post or review any thing like this, however, because I’ve been unable to get things done different ways. This is the only thing I see fit.

"My experience at this apartment has been exceptional, all thanks to the amazing management team, Ashley and Erica! From the moment I toured the property, both of them made the process so smooth and enjoyable. Ashley was incredibly thorough, answering all of my questions and making sure I felt comfortable every step of the way. Erica was just as amazing, always available to address any concerns or requests promptly. The apartment itself is beautiful, well-maintained, and the community is welcoming. I truly couldn’t have asked for a better place to call home, and I owe it all to Ashley and Erica's outstanding service. Highly recommend this apartment complex to anyone looking for a great living experience!"

Had no issue here other than the two men they hired for the front. They were so unprofessional. I filed a paper with the old manager that I was moving out. I wasn’t given a copy because she was super busy back in June. Not only was I told that they aren’t open on the weekend anymore, Erika told me in the most unprofessional way. I am absolutely disgusted that I even have to pay for 2 more months due to the failure of the company filing my paperwork. I had 4 months left on my lease when I filed my paperwork on June 28, and instead of paying the 2, I now have to pay the rest of the lease out. I would give zero stars if I could, there’s a wasp infestation and no pest control. My neighbor smoked weed, I was robbed while out of town, and seems like they give more grace to people that don’t pay rent vs those that do. Also did I talk about how there’s only 2 maintenance men and they are great but have to deal with evictions and cleaning out apartments more than issues? There was mold in the AC, dripping windows, and the second floor balcony is a fall hazard. My AC and heater stopped working 3 times since January.