Fielder Crossing

So far so good! My experience so far has been very good. Jadelyn customer service awesome. Friendly staff. I've been on a few tours trying to fond my new home and I thought I was highly impressed with one of the properties shown that I've visited recently until I came here. Their Communication is A 1! After having the same landlord for nearly 8 years, I was skeptical about searching for a new home. My current landlord is having medical issues and selling his property, so its urgent I find a new home but I refuse to accept anything!! Although the other property was impressive, and I was approved today, the interested unit Feilder Crossi is perfect for me!. I fell in love! The application process was good. Just waiting for the results. I'll do an update later next week.

I’m giving a 3 for now only because I haven’t yet decided if I want to live here yet but if it was based off of the warm welcome and great customer service I received by Jadyn Clark it would definitely be a 5!

When the groundskeepers use their leaf blowers, all the mess falls into my patio and makes it utterly filthy. I have asked management multiple times to ask the groundskeepers to be more mindful and clean the mess they have made. This last time I went to management, they said there was nothing they could do because the mess in my patio was unintentional, so they had no responsibility to help me clean the mess they had made. They even asked me ‘if the wind blew leaves into my yard, if I would ask the wind to help me clean up’, which is an insane thing to say! This is only one of the many examples I have with my interactions with the terrible management.

I have applied here and submitted a application fee. I was denied and that is okay. Then, I was told that I submitted too much and I was suppose to have a refund for the amount that was too much. ( have documentation proof ). I have contacted them multiple times and was lied to. I even went up there and no one was in the office. Consistently kept saying I was supposed to have gotten my money in the mail, but never received. The property manager kept avoiding me when I called. I applied for them in December and still has not gave me part of my money back. Do not apply for these apartments, and I accidentally gave too much. They will never give you refunds and will lie to you. When companies send out a check, they can tell when it has been cashed. They owe me $149. Uploaded documents attached.

The worst rental experience I have ever had. They charge you a fee every month for you to PAY your rent. Yes you heard that correctly. You have to PAY a fee to PAY your rent! You pay your water bill to the management company and it is highly inflated. I am one person with no washing machine in an 900 sq ft apartment & I’m only home a few days a week; yet my water bill is almost $100 every month. That is just for water, you also have to pay trash & pest control separately. (though my apartment has never had pest control service in the year I have lived there) The customer service is lacking and rude at times. The pool was closed most of the summer and when it did open it was in poor condition. The dumpsters are always over flowing which causes a terrible smell & flies around my unit. This is only a small portion of the complaints & issues I have had with them. Do NOT lease here.