District 2308

Haven't had hot water in 4-5 days due to gas leaks - multiple gas leaks. Office knew about the issues and shut off hot water before alerting residents, and didn't send out correspondence until hours later, after multiple people complained. Every time anyone calls and asks for updates about the hot water, we're told that there is no known timeline of when the hot water will be back on, just that there will be "updates soon" - but it's been days. It's 45° outside and residents need to be able to shower for work and school - and the front office's solution was to send us all a wikihow link on how to boil water. Total lack of accountability and a failure as a property management team. How did this many gas leaks exist without the office being aware? Did the front office neglect to schedule routine inspections? This place is uninhabitable and, evidently, dangerous.

Called here to inquire about the apartment. Spoke to Dee and everything was very smooth. Spoke to another lady today and she won’t even let me speak and be very clear. She keep saying credit instead of background check. Income by the main applicant for a one bed room, add the other as occupant. They aren’t roommates only one is living there, of course you have to run a background check but not an income verification or credit check. She keep talking over you but don’t really understand what she is even saying so if you apply it just might be another headache. SMFH

I will tell you right now you will never be treated right at these apartments. Our AC breaks down at least once a week, they disabled out parking account a month early and had our vehicle unlawfully towed (it was confirmed as still registered), and anytime the pool is closed a group of people break in and party quite literally all night. The management is dismissive and rude, the maintenance will only come if you are an emergency and not for anything else, and you will have to get legal involved every step of the way or they quite literally bully you

You pay for valet trash, but they only come when they want to. My apartment was infested with fleas and roaches, the office did nothing about it. I gave my 60 day notice a couple days late, and was told I owe $2,000. All the management are unprofessional, only answer calls and emails when they want to, if they are even in the office. They take business days off for no reason.

I wish I could give no star. Moving to this place was one of the biggest mistakes in my life. All management teams are big liars!!! Everything on the tour day was just a show. Reality = roaches farm (Check the pictures. You will live with all sizes of roaches), the gate never been closed, can't use fitness out of office hours, laundry room is gross!!! You will be charged for every service you request, even you have already paid many fees monthly. Many more issues the entire time I stayed there. Don't make a mistake like me. You will regret it!!!👎👎👎👎👎