2121 Apartments

I’ve had a very positive experience living here. The rooms are spacious, clean, and well maintained, safe and welcoming living environment. I would also like to recognize Susana for her exceptional service — she is incredibly kind, down to earth, and made the entire process smooth and pleasant. I’m very happy with my experience.

Let’s just say that after living here for about nine months, I will NOT be renewing my lease. The property itself is nice, and my apartment is decent for the price, but the biggest issue is the behavior of the property manager, Susanna Torres. I’ve witnessed repeated instances of unprofessional conduct — including disrespectful interactions with long-term tenants, judgmental comments toward new residents, and an excessive amount of gossip from Susanna and she is well into her late 40's and as a Property manager should not look down her nose on tenants, prospects or anyone !! its just so unprofessional !!. Even more concerning is her habit of entering tenants’ apartments without proper notice, which is a serious violation of privacy and tenant rights. To make sure it wasn’t just my experience, I spoke with several other residents, and many shared similar concerns. Some expressed fear of speaking up due to worry about being targeted or facing retaliation from her Especially because several of us hear her say that she has her management / bosses in her pocket and that they would believe her over the tenant and to me that is so WRONG and hurtful to hear as a tenant!! No one should feel intimidated or bullied where they live. I have personally witnessed situations where tenants were spoken to harshly or threatened unnecessarily. In one case, police were called for a noise complaint, and even the officers mentioned they receive these types of calls from her and end up doing nothing because the tenant was accused wrongfully. The tenants were cooperative and polite — the interaction with Susanna to the tenants was far more hostile and disrespectful than needed. Several neighbors have already moved out, not because of lease issues, but simply because they were tired of being treated poorly. This is extremely disappointing because the property itself has potential and could be a great community. I truly hope upper management becomes aware of what’s happening and addresses these concerns. No resident should feel uncomfortable, intimidated, or harassed in their own home or feel as if they are going to be a target because they speak up. I hope this review encourages others who have experienced similar issues to speak up. with the world how it is right now- things are hard across the board and tenants have enough issues on their plates without extra issues of harassment or intimidation ! We all deserve to live in a place where we feel respected and safe.