The Luxe at Pepper Pike

I've had the good fortune to lived in several cities across the country, and in a variety of luxury/ultra luxury properties. I'm currently living at The LUXE at Pepper Pike. The property is a gated enclave of 82 rental houses (not apartments) in Pepper Pike. There are a number of builders and developers that can build a "Class A" structure (of which these are) and then just walk away. The difference here is that the current management company, Burton Carol Management, did not build this development, they've just enhanced it to the level of five star hotel. The staff, services, and responsiveness are second to none. Everybody goes above and beyond to accommodate your every need, with the sincerest attitudes. When the gates close behind you after you've entered, you know your in a special place.

We have absolutely loved living at the Luxe. It always felt safe. Great location. Unit was well built with a great layout and ample space. Nice clubhouse and exercise room. Timely lawn care and snowplowing. The staff, led by Kim, is extremely responsive, professional and friendly. Maintenance (Caleb) is there within hours if you ever experience an issue and is extremely friendly and helpful. We couldn’t recommend it more and are so happy that we chose to live there.

I recently moved into a 3 bedroom apartment at the Luxe of Pepper Pike. The apartment is incredibly spacious, beautifully appointed with high quality cabinetry and appliances, full of light, and ideally located. The biggest surprise has been the incredible support and availability from the management team, led by Cailin Vadda! They have made my move, set up, maintenance, deliveries, etc. completely stress-free. All done with caring, personal touch. I am thoroughly pleased.

Although I can't comment yet on my residential experience I will say everything leading up has been wonderful. The office, and specifically Kailin, have been extremely responsive and accommodating including helping us get bids for modifications to the unit prior to our move in! I am hopeful our positive experience continues during our residence at the Luxe and I will be sure to provide any updates once we get situated.

Our overall experience at the Luxe has been a positive one. We would like to share that our experiences with the new Burton Carol team have been very positive. We have had a handful of issues which have arisen and the entire team has been exceptionally professional and incredibly responsive. Each item was addressed immediately. As we take gardening and the care of our lawn very seriously, we were also delighted that they made a considerable upgrade with a new landscaping company! Many thanks to BC on that regard!