Furnished Quarters Headquarters

If you’re a landlord, think twice before renting to these guys. There’s a reason they’ve been sued by 10+ landlords over the past few years, sometimes for millions of dollars of unpaid rent. They’ll use all the tenant laws to their advantage and will not pay last month rent (“just take the deposit”). Unfortunately this is the best case scenario as they often just don’t pay rent altogether for months. They of course leave the apartment in poor condition (if you can get them to vacate).

Our stay in December 2025 was incredible. FQ was great to work with. They communicated extremely well from booking through check out. We loved the location of the building and layout of the apartment. We cannot wait to book again! Thank You for making our daughter's NYC birthday trip extra special! 5 stars 10/10 highly recommend #FurnishedQuartersNYC

Medical travelers beware — completely unprofessional and deeply disappointing experience. As a professional couple in healthcare, we’ve stayed in many short-term rentals across the country. Our experience with Furnished Quarters was by far the most exhausting, unprofessional, and stressful. We paid $7,200/month for what was promised as a clean, fully functional unit. Instead, we walked into a space that reeked of cigarette smoke, had ongoing AC leaks, trash left in hallways, and laundry machines with gouged pricing. We brought up each of these issues respectfully and in writing, hoping for resolution. But what we got was silence, dismissal, and unaddressed concerns. We even had to buy our own air purifier just to cope. To make matters worse, when our work contract ended, we provided proper 30-day notice to vacate—clearly outlined in our lease. Yet they attempted to gaslight us, ignored our emails, and tried to hold us financially responsible beyond our legal obligation. We followed every procedure, and they still acted like we were in the wrong. we will never book with them again. The lack of respect, accountability, and professionalism is staggering especially for the price point. If you’re a traveling professional who values clarity, responsiveness, and a livable space — look elsewhere. This company does not care about its tenants beyond the rent check.

I stayed here for a month and had high hopes given the great location—right in the Upper East Side, a beautiful and safe neighborhood with everything nearby. That part was honestly perfect. The place comes with the basics: dishes, decent Wi-Fi, and the support team was pretty responsive. Every time I called, someone picked up and tried to help, which I really appreciated. But sadly, the apartment itself was in rough shape. The gas stove didn’t work, and the drawers underneath wouldn’t close properly—which actually led to a gas leak. The air conditioner was so loud I couldn’t sleep, and when they replaced it, the new unit stuck out past the blinds, so there was no privacy. The ironing board was wobbly, and the toilet barely flushed because the flap wasn’t working. One more thing to be aware of: the lease says 30 days, but you only get to stay 29 nights. That felt a bit sneaky. Could have been better. Should have been better. It is a good market in the absence of Air BNB in NYC.

They had ever detailed covered from coffee mugs and filters to every kitchen utensil you could need. Bathroom was stocked with soaps and shampoos. Garbage bags, paper towels, toilet paper are all provided. For a short term renter and traveler you don't need to stock an apartment from scratch. Also, their customer service is top notch. They responded in minutes to any question. I just rented a 2nd place to use as a home office space from them and had no issue booking it sight unseen because they've earned my trust. I did decide on a quick tour of the 2nd apartment before final payment and it was even better than the photos showed. While the prices are a bit (not a lot) higher than the cost to rent a comparable apartment, you're paying for the convenience of a month to month lease. Plus, all the utilities are included.