The Hudson

DO NOT LIVE HERE! The management absolutely sucked because they weren't helpful. They act like rent will be cheap the whole year but then added all of these BS charges and don't explain why. They also wouldn't charge us for certain electric bills for months, then drop it all on us in one month with fake usage and expect us to have that money right then. I'm a college student and don't have time to deal with stupid electric bill problems because the management sucks and can't keep track of the right charges. Then when I asked for a national grid bill they couldn't provide it because they knew they were scamming us. Not only that, but my hot water heater had a leak and flooded my whole kitchen for weeks and maintenance thought vacuuming up the water would magically fix it, and they didn't find the leak until I told them where it is because I used my own common sense to follow the flow of the leak to where the source is. How stupid do these workers have to be? Half way through the lease they decided it would be cool to add valet trash service, which no one asked for, but gave us tiny trash bins and charged us extra money if we had too much trash. They wouldn't let us just take the trash to the trash rooms because they locked them. The staff was a bunch of young people who clearly didn't know what they were doing or talking about because when I came to them about issues I had they said the same answer and didn't know how to actually help. My shower water never got hot and when I asked maintance to fix it, they didn't do anything. Even when I first moved in my kitchen and living room was an absolute mess, and the floors were greasy, and I had no control of any of it. If they charge me for that I'll be pissed because I clearly didn't contribute to any of that mess. Horrible expierence, I will be telling people how awful this place is and how overpriced and cheap everything is. Not cool at all, I'm so disappointed I ever lived here and experienced this horrible management.

Apartment was nice but the complex was a pain to work with. It’s like a piece of poop wrapped in gold foil. Dryer was broke put in 3 work orders for them to come fix it and it was never fixed. Our boiler room flooded the apartment 2 times in 3 days, the second being after they “fixed it the first time”. Heat works somewhat during the winter and the new trash system where they have to collect your trash between the hours of 5-9 pm is sold because if you leave the garbage can out overnight they fine you even though no one asked for a trash collection system. 2 years here and I was ready to leave. Also they charged me rent for August even though I didn’t sign a lease for this year and moved out on July 31st

The best thing about living here—aside from the spotless grounds and top-tier amenities—is, without question, staff member, who goes by the name of Kim. It’s rare to encounter someone who doesn’t just do their job, but who embodies it with such sincerity that it transforms the entire experience of a place. Kim is genuinely helpful in a way that feels almost philosophical. In a world that often feels transactional and hurried, she is intentional, attentive, and profoundly human. Her presence is a quiet reminder that community isn’t built from concrete and steel—it’s built from care. Whether it’s coordinating maintenance requests with remarkable efficiency, ensuring packages are handled with precision and reliability, or navigating the countless in-between details that make daily life smoother, Kim approaches every task with grace and unwavering dedication. She is responsive without being rushed, thorough without being overwhelming, and understanding without ever being patronizing. There’s an authenticity to her service that feels like a breath of fresh air. Outstanding, dependable, compassionate, proactive, thoughtful—these words still feel insufficient. Kim listens. She anticipates needs. She communicates clearly and kindly. She follows through. In moments of stress or inconvenience, she brings calm and serenity. In moments of confusion, she brings clarity. In every interaction, she brings warmth. Living here feels different because of her. It feels supported. It feels seen. It feels cared for. Clean hallways and beautiful amenities are wonderful—but they are static. Kim is dynamic. She brings heart to the building. She elevates what could be a standard residential experience into something exceptional. And in doing so, she reminds us that the true luxury of any place is not just how it looks, but how it makes you feel.

I’ve visited The Hudson a couple times and taken tours and each experience has been really welcoming. Lashawn made me feel welcomed right away, and Kim was also amazing making the whole experience feel easy and inviting. I also really enjoy the resident events, they’re fun and thoughtfully planned. Overall, it’s been a great experience with great energy. Definitely recommend!

**DON'T CHOSE THE HUDSON: INSULATION ISSUE, RATS AND MORE. Living at The Hudson has been an extremely disappointing experience, and I feel completely disrespected.** I didn’t want to write this here, but I tried to resolve everything friendly and nothing was done. It is extremely humiliating to live with rats and be forced to stay quiet, to endure the cold in silence, trying to sleep but being unable to because of the cold. I moved into this condominium expecting a safe and comfortable environment where I could study peacefully at the University at Albany without any issues. However, since moving in August 2024, I have faced problems with **rats, large insects, and insulation failures**. Despite repeatedly raising these issues during the academic term, they were not resolved, and the situation was so exhausting that it affected my sleep. Now, I wake up feeling cold at night due to wind blowing directly onto my bed. The solution provided by the management to address the insulation problem has been entirely inadequate—they used to cover and, more recently, plastic sheets to seal the gaps where the wind enters through the door. Instead of properly repairing the open spaces behind the heating unit or relocating me to another apartment, they left the issue unresolved. I have repeatedly requested a **professional solution** through multiple channels—via the website, SMS, in-person conversations, and polite discussions—for **months**. However, I have been left to deal with the situation on my own. I am tired and am now seeking legal action to ensure they take proper measures. Ultimately, I had to endure this problem until December, when I purchased an **additional heater** at my own expense, along with solutions to block the holes through which rats were entering. Currently, temperatures in Albany range from **-10°C to -15°C (14°F to 5°F)**, and cold air continues to enter the apartment through open spaces or ducts, mixing with the warm air. I have been informed that this issue only occurs in my apartment. As a result, the heating remains **insufficient**, even with additional equipment. When I raised this concern again during these frigid temperatures, management visited my apartment, identified the issue, and placed yet another plastic covering, but failed to provide a meaningful solution. It has been **seven days** since I requested a relocation, and I am still waiting for their response. This lack of responsibility and disregard for basic living conditions is unacceptable. They claim there are no other available units, do not perform proper repairs, and refuse to move me to another apartment. In the photo, you will see a recent hole I discovered behind the stove, in the wiring duct where rats are entering. I had to stuff paper there myself. I had already reported that I was having issues with rats getting in from somewhere, but the passages were not investigated. I had to identify and attempt to resolve the issue on my own. I also bought additional traps to deal with the problem. The management called a pest control service, but it was only conducted for seven days, and after that, there was no further investigation into the holes or passages where rats might be entering. Additionally, I had to purchase a door seal to prevent large insects from entering the apartment. The condominium does not take serious measures to address this situation, and the fact that some residents throw trash on the ground as if it were normal contributes to the infestation of pests and insects. In the video, you will see a plastic sheet showing the wind coming from outside, which also enters through the duct where, theoretically, only warm air should be coming in. I strongly advise against renting at **The Hudson** if you value comfort and competent management. They will disrespect you. As someone living abroad, I expected a first-world standard, but instead, I have been treated as if I am nobody, despite being in the country legally to study.