Lullwater at Bass

I was going to write this review when I first moved to Lullwater, but I wanted to give an honest, thorough, and detailed review. I also wanted to spend more time living in the community before sharing my opinion. My husband and I moved from out of state last year, and we were overwhelmed with trying to find somewhere to live. We wanted a place where we felt safe, had a sense of community, and truly felt at home. A few weeks before moving, we came to Macon for the day to look at houses because we thought we were going to buy. After a long and stressful day, we felt like we had wasted the trip. We couldn't find anything that fit our needs or wants. It was almost 4:30 p.m. that Saturday when I suggested we stop by Lullwater because the sign from the road looked nice. My husband and I were hesitant about apartment living due to a previous experience we had, but as soon as we pulled into the parking lot, I noticed how well-kept and beautiful the property was. When we walked into the office, we were greeted by a kind, smiling face, Ashley. I think we both let out a huge sigh of relief because it was the first time all day that we felt like we were actually making progress in finding somewhere to live. Ashley's kindness immediately put us at ease. Even though we arrived shortly before the office closed, she welcomed us with open arms. She took the time to show us around the community and tour the model apartment. She is incredibly knowledgeable about the property, the residents, and everything happening in the area. By the time we got back to the leasing office, we knew we wanted to live there. I also love that it's a gated community, which gave us an added sense of security. Before we moved in and finalized our apartment selection, Ashley even took the time to FaceTime my husband and me while we were still in our previous state to make sure we were comfortable with our decision. She was always quick to respond to emails, texts, and questions and I had a lot of them! Her patience and willingness to help were greatly appreciated during such an overwhelming time. After moving in, things only got better. There's an annual luau, and we were able to attend last year. It was amazing! There was catered food, leis, decorations, and it was such a thoughtful way to show appreciation to the residents. I'm already looking forward to this year's event. The luau isn't the only way residents are appreciated, though. The staff provides fresh-baked cookies daily, along with muffins and coffee in the office and gym area. The maintenance team is fantastic and always willing to help with anything that needs attention. Meredith and Ashley work hard to meet the needs of residents and make sure everyone feels valued. Ashley is one of the main reasons we've loved living here. She is nothing short of amazing- always joyful, welcoming, and willing to lend a helping hand. She not only made the move-in process smooth, but she has continued to help with the little things ever since. It's clear that she genuinely cares about her residents, her career, and people in general. We absolutely adore her. Another reason I love living here is the organization and structure that help create a safe, beautiful, and welcoming community. There's also a monthly newsletter that keeps residents informed about community happenings, local events, fun holidays, and other interesting things going on around the area. If you're looking for a place to live, whether you're considering a house or an apartment, this is your sign to come check out Lullwater. It's been one of the best decisions we've made, and we're so thankful to call it home.

Lullwater at Bass absolutely BEST RESPONSIVE Office staff!! ASHLEY above and beyond customer servicing every single time!!! Meredith is also excellent !! BEST MAINTENANCE of the property, consistently!! Clean, clean and serene complex with continual upgrades and maintenance of property. I hate that I had to leave and move to NC. The apt property that I am at now is highly rated and Already does not meet customer service and maintenance anywhere near what you get at Lullwater at Bass !!! Miss you LULLWATER AT BASS!!

Awesome residents, very friendly. The property is well kept, if you have an issue, there like firefighters, quick to the scene to repair or any other issue.

All they do is spell my name wrong no matter how many times I email them