Vertex Apartments

Can we PLEASE do something about these termites??? It’s ruining my bedroom and my books… Pest control needs to come out to the complex way more often. The air conditioning for the units continuously knocks out when it gets a little hot and it triggers the termites to infest units. I had this same issue last year. It’s disgusting, finding termites and their little wings all over my apartment.

If I could give negative stars I would. The lack of care and effort put in by this apartment complex is genuinely insane. As of writing this review I have not had running water in my apartment for 40 days! 40 days of being unable to use the bathroom, wash dishes, wash clothes or even you know, drink water! I have been consistently emailing, texting, and talking to the team in person and I still do NOT have a timeline for when I'm gonna have water or when they're gonna move me to a unit with water. As a matter of fact they have reached out to me about this situation a total of 0 times and I only have the scarce information I have because I have been consistently going to the leasing office begging for a scrap of information. No one seems to care at all and at this point I'm at my wits end. Trust me, no matter how bad other apartment complexes look, this one is much MUCH worse.

this complex has a major pest problem that management and maintenance keep neglecting. never in my days have i seen so many different types of bugs in and around my apartment. wasp, roaches, flys, termites, beetles, etc… it’s honestly disgusting. if i could i would give this place 0 stars. dont move here

I came to say that the staff in the front office always goes above and beyond! I want to give a special shoutout to Tyler, Jacob, and Jordan for especially helping me when it comes to prompt those last minute essays and answering all my questions!

If I could give zero starts I would. Don’t sign here, you’re honestly better off spending a couple hundred more for a nicer apartment with competent management. Our water has been off since yesterday evening, and management keeps repeating that “their team and contractors are working as quickly and efficiently as possible.” It’s now been over 16 hours since the first notice, which is not quick or efficient by any reasonable standard. People need water to shower, cook, clean, and go about basic daily life. The lack of urgency and accountability is frustrating, and it really shows how little consideration they have for residents. They keep saying to not hesitate to reach out when the leasing office is literally closed, no alternative options to get in touch with management or the city has been provided.