This property offers a welcoming and well-maintained environment with a strong sense of community and security, featuring excellent amenities like tidy common areas and pools. While the staff are generally responsive and helpful, some residents have reported concerns about pest control, shared utility billing practices, and the presence of aggressive dog breeds.
These are the 5 latest Google reviews for The Landing at St. Augustine.
Reviews tend to skew toward strong opinions. They're a useful guide, but may not reflect the typical day-to-day experience.
5
Annette Hobby
January 2026
Stephen is a great leasing agent. He’s upbeat and very welcoming. He allowed me to your 2 different apartment layouts to find which was the most suitable for me and was very knowledgeable about the amenities and extras included within the community and in the rental price. I feel like he helped me make the right decision on leasing with the Landing!
1
Yvonne Maxim
January 2026
If I could give it zero stars, I would. I nicknamed The Landing Saint Augustine The ROACH Motel. I lived there January through December 2025. You have a monthly Pest Control bill that you have to pay. Yet the place is loaded with cockroaches. Even though I am an extremely clean person, I still had ROACHES in my apartment. The homeless are allowed to swim in the pools. They allow aggressive dog breeds. My little Shih Tzu was almost eaten by the neighbors, violently aggressive dog. There is dog shit everywhere!!! The water is terrible!!! You complain to management they do nothing about it. Your water and sewer bill is shared with everyone that lives in your building. At the end of my lease after paying my rent on time, they increased my rent and forced me to pay for a bulk Internet fee. AT&T owns the Internet in all of those buildings. They force you to use AT&T and charge you an additional $60 a month in your lease. Yet, if you are new to the The Landing, they give you free rent. When you move out, they will nickel and dime you to death to keep your security deposit. When you first meet them, they will appear kind, professional, courteous, and honest. It’s all a bunch of BS!!! I wouldn’t live here again for free!!!
Laura Zea
December 2025
I recently visited The Landing at St. Augustine and was so impressed with the staff’s professionalism, Stephen and Faith in particular. They are extremely responsive with emails and I got all my questions answered on my tour with Stephen. Everything was kept tidy, including the amenities like the pool, lobby, and common areas. Community police are constantly monitoring the area and I felt very safe. The whole experience made me feel confident in my decision to move here!
Micky F.
November 2025
I had such a great experience thanks to Stephen at The Landing! He was so personable and friendly from the moment I arrived. He took the time to walk me through everything and made sure I understood all the details. He even went over the upcoming events and things happening around the property, which was super helpful and made me feel really welcome. You can tell he genuinely enjoys what he does and cares about making people feel comfortable!
Jennifer Kroegman
April 2025
We have been living there for 2 years and cannot say enough about how wonderful it has been!! Everyone there is wonderful, the staff goes above and beyond (including the amazing maintenance crew!!), the grounds are so well maintained always clean and kept up, great amenities... top notch!! So glad we found it. Felt like home from the minute we got there.
