Nova 1400 Apartments

Myriah was an awesome down to earth guide for everything my family needed, although we don’t need to move yet we will definitely move forward in the future!

I personally like that the staff does it bother you and takes the time out to send out community emails. The new people at the front office are extremely friendly and helpful. The maintenance man usually come between two days and a week to fix any kind of problem. I have already recommended Nova 1400 for those I know who are looking for a place to live. Now that we got the good stuff out of the way, I would like to bring up the rising rents of our units. Unless a unit has been completely revamped, the rent should not increase. Have been here for almost 2 years and my rent has increased twice. I have had very few maintenance issues, I’m never light on my rent, and I don’t complain to the office about anything. I certainly hope that corporate sees fit to either lower the rent or cap it. I’m sure we will see an influx of residence if this is implemented.

The exterior light in the front of my unit was loaded with debris and filthy to the point the light was almost completely useless. I was unable to see the key 🔑 hole for the front door at night. It has been since replaced and it nice and bright out front and cab see very well at night. Thank you. Thomas

I recently toured Nova 1400 and was very impressed with the property and team. The property was very clean and well maintained with beautiful landscaping. I like that it is a gated community to protect its renters. I toured with Lacey and she was very welcoming, friendly and professional. From the time I stepped into the office she greeted me and made sure that all of my questions were answered. I also want to say that Brad was also a great help! The units are very spacious and newly modeled with nice flooring, new kitchen appliances and nice backsplash. Overall I had a great experience visiting and would highly recommend checking it out if you’re looking for a place to live.

NIGHTMARE COMPLEX: I moved in at the end of August 2024. Before I signed my papers, I read a review regarding the apartment they were trying to move me into. It said that those apartments had flooded with the last storm. I brought it up to Brad who assured me that no flooding was inside of the apartments and no total losses. Sure, enough, 2 months later Milton hit, and I had a foot of water inside of my apartment, lost my car and was flooded inside of the complex for two days. Unless you had a big truck of course. They were kind enough to get me into an apartment. But I was still required to pay all of the rent, had to sign a new lease putting me here 2 months longer. The only person helping me was a sweet corporate lady. The new place was not only the rent, but it's the older version of the apartments. Which now I know why the first one was all renovated. I've had nothing but issues at this one. I didn't even get moved in yet and already had the shower nozzles busted where they don't work. And with being in a flooded apartment for 2 days, a shower would have been nice. I was using pliers to turn on and off the shower. Took them weeks to come out for that and all they did was rigged it up. have had them out multiple times for the same thing. Had a stray animal rip my back screen door open which took them a month to fix. I brought them out for my AC unit which also took weeks for them to come out. They ended up saying nothing was wrong. And now my bedroom carpet is wet, mold all inside of the AC unit area, water dripping from every direction. Front screen door doesn't close. Of course they "fixed it". Which lasted a solid 2 days. Don't bother trying to call the office because they wont answer. Half the time they're not even in office. Brad was the absolute sweetest when I first met him.. and then I signed the papers and I was nothing but a nuisance after that. He wouldn't respond to emails, he wouldn't answer calls, even if I walked into the office. It was always an eye roll at first. I'd understand if I was a Karen or something, but I was simply asking questions like what's my mail box number and when can I pick up my keys? Oh can't forget that you pay for a gate key, which Up until this last month, they never even had the gate down. And refused to take the gate key charge off. They finally "fixed" it Which was only 1/2 of the gate being down. And now finally it works. But still not safe because everyone is letting everyone in! The parcel Area is a joke. You also have to pay for that which is insane because everyone's stuff is just thrown onto the floor, half the time it's stolen or damaged and you have to go and search through the disaster to hopefully find your package. After the hurricane, the flooded packages were left in there for months. The trash area is beyond disgusting. Majority of the time trash is just lined up and down the ramp. Critters all over. Bugs all that. Currently there's animal poop on the ramp I'm assuming that was from a bag that was left there. They got the trash but didn't clean the area at all. Never do. My neighbor has been here for a few decades now has mold all inside of her apartment that they refuse to fix, had her washer leak and flooded her floor, which took them several weeks to even bother fixing. The ant infestation on the entire property is horrendous. My first place, my bathroom was crawling in huge ants. 2nd place I found them everywhere! Massive ant piles in the yard as well. So watch your fur babies! My pups got it bad because we walked right through one of the 100 that's in my back yard. I have so much more I could add onto this. But honestly, if you still choose to live here after reading, even half of this, then don't bother putting in a bad complaint when you realize this isn't just a bs comment because you've been warned. And if you read even half of these reviews, you should've known better just with that alone. Rent isn't horrible, but it's not worth all the constant issues here. This place sucks to say the least. I hope new management steps in.