Willow Trail, situated at 1700 Mindanao Dr in Jacksonville, offers on-site laundry facilities and shared common areas, convenient for Florida State College at Jacksonville South Campus students. Additional property amenities encompass lifestyle and recreation options, various unit features, and provisions concerning bills.
This community generally offers a comfortable and welcoming living experience, with many residents appreciating the spacious apartments, convenient location, and responsive maintenance team. However, some common concerns include issues with pest infestations in certain units, occasional difficulties with communication from the management, and significant rent increases upon lease renewal.
These are the 5 latest Google reviews for Willow Trail.
Reviews tend to skew toward strong opinions. They're a useful guide, but may not reflect the typical day-to-day experience.
5
Cheryl Smith
June 2026
2
Tyeisha Rice
June 2026
To protect myself I have decided to use my family member account ! But This apartment y’all I’ve been in for not that long and since day one 1️⃣ there is infestation problem here ! I would not recommend I think I’m going to just throw everything away when I leave . I am not a nasty person at all no matter how clean I am I always see one especially in the bathroom every other morning even small ones so that tells me they were just born ! There is American roaches and German mixed . The update they speak on was done poorly there’s holes everywhere who ever did these upgrades don’t need a job anymore ! I’ve went and purchased with my own money roach sprays ,bombs and gels THIS IS A FIGHT I WONT WIN !! This is the nastiest filthiest roach infested apartment I’ve ever lived in ! I’ve lived in low income and the roach problem wasn’t this bad at all !! You don’t have to believe me rent an apartment out here and you will see !! I’ve seen so many even in my bedroom where I sleep ;( 😭 I’m locked in a contract unfortunately:” ….Best of luck !
Gina Gandia
June 2026
I live in this community for 8 years now, Diego ( maintenance supervisor) is awesome and helpful. He’s very attentive each time I have work order in my unit. Commended for his hard work and dedication. He’s truly an asset to the company. I would like to thank him for doing a great job.👍
Tyler James-Cox
May 2026
Do NOT RENT HERE. For your own sanity. I am currently active duty military on deployment and have been trying the contact them for months but they won’t take any of my calls or respond to email.
Update 27 May 2026
They can respond to the 1 star review but not to any of my calls or emails. My lease ends in 3 days and I have informed them by giving a written notice since February. No response since then. DO NOT MOVE HERE!
