I had previously left a review for how friendly the office people are, but besides that, this place is really NOT good. The move-in was terrible, as everyone says, the place was VERY dirty, and the model they showed feels much bigger, cleaner, and better than the actual apartment. I have had many issues and we have had to call for maintenance MULTIPLE times because of stuff that wasn't working/broken. At some point, maintenance told us they were coming on a Wednesday, and they never showed up. Instead, they showed up the next day without letting us know and went into my room without any permission, when I wasn't there. (I only found out because my roommates told me so). Besides all that, I have had problems with roaches. Finally, if that wasn't enough, our electricity bills started being super expensive; our December bill was like $670, and January was around $340, which is still very high considering we always have our lights off and most of us left for winter break. The office could not really do anything and did not know how to help us. We had to ask the city of Tallahassee for an audit, and we found out our AC was broken, and it was making our bills A LOT more expensive than normal. Mind you, even after we had the audit and everything we needed, University Village still took SO MUCH time to help us, and we had to pay for those bills because they could not do anything. We were all promised gift cards/credit since we paid a crazy amount for something that was not even our fault (the AC broke by itself, probably because it's old, and we had never even touched it ) its been months, and we are still waiting on the credit they promised us. Every time we ask them about the credit, they say that they are waiting for a response and we will "soon" have our credit, but I still see no credit in my account... I am moving next semester because of how much I dislike this place. Office people are friendly, but besides that, there's nothing good about it.
Will is was super helpful in installing my new shower head and clearing my bath drain.
Andrew Walker
November 2025
They care more about new renters or you renewing than actually providing a good living space
