Crossing at Santa Fe Apartments

I like it I just can't make it to the front gate because I am in a mandible wheelchair but other than that it's a great place to live

Rami was a huge help in making sure everything was figured out on my paperwork. Great guy, great service.

Madison Is the best when it comes to helping everyone out, She is always on point and she is just The absolute Best !!!

Can yall please buy 25lb dumbells for the gym? You can get them at Dicks for cheap. I know yall are making enough money

I had a pretty major issue with my apartment on move in day, very dirty, dead bugs, roommate smoked, Ramiro was very helpful getting me into a different unit.

I just wanted to mention that Ramiro at the front office was absolutely wonderful. The process to getting my lease signed and my rent paid has been so easy and I just want to say that he is such a great help and I would recommend The Crossing At Santa Fe Apartments to anyone And they also have a pool area a workout room a little game room where you can watch the sports games on TV. They’ve got a volleyball court basketball court everything you need.

Ramiro R was so so helpful during my move out process!! and was really nice. on the other hand, the excessive charging this company does is insane, get a grip!

I spoke with Ramiro Ricaurte and he was super welcoming and super kind with my whole moving out process. His customer service was top notch and I had no complaints. He made sure that I was taken care of and I would recommend him for anyone else who has issues while living there.

Rami is such a sweetheart and has helped me in every way possible when it came down to problems with roommates, issues with packages, and even getting my mailbox key stuck in my mailbox 😅

I just want to say that my experience working with Ramiro at The Crossing has been wonderful. He helped me through every step of the application process and was always available whenever I had questions or needed assistance. His expertise, professionalism, and dedication made the entire experience easy and enjoyable. Thank you, Ramiro, for all your help! Highly recommended.

Ramiro was so helpful and made moving out super easy !! He was super nice and patient with me as this was my first apartment and he made the experience less stressful! I’m very thankful for his help with everything!

Huge shout out to the leasing specialist Ramiro! He was super nice and was quick on his feet to help me. He was very easy to talk to and very understanding! He provided the best service to me . With no complaints. You’re the best !

I pay for the Quartz so one of the nicest rooms you can get My appliances are terrible. Washer and dryer are not good. My water randomly turned off. the Wi-Fi Here is Horrible And the stove tops are a safety hazard

Although they do advertise to college students, the Crossing rents apartments to everyone who qualifies. Single families are welcome to live here as well. I found our apartment clean and completely adequate for what my family needs for a time. My children love the pool, basketball court and gym that they have full access to. The leasing office takes crime and noise very seriously. Stephen was so nice and informative. I recommend!

Horrible staff that do searches on your home (without consent) when you request matinence and then fine you $150 for a "mess" (unwashed dishes)

An Amazon worker had misplaced my package, and Ramiro from the front office helped me find it!! He was super understanding, and very kind. Thankfully, he was able to walk down to the Luxe lockers with me and based off the photo from Amazon, was able to look at different similar lockers to find the one that had my name on it! I’m leaving for a trip to Cali and needed this today so it was really amazing that we found it at all! Thank you so so much Rami, I owe you big time! 💗

Living here has been a great experience for me. I am grateful for Briana and all the staff. Briana has been very kind.

I live in a 3 bedroom apartment in the back of the complex and it’s actually a pretty nice apartment. Santa Fe Crossing is a well rounded place to live especially if you go, or plan on going, to Santa Fe College. The staff up front are very respectful and responsive (shoutout to Stephen)! The apartments aren’t top notch but they’re really nice and affordable. Edit: Wanted to take a moment to personally shoutout Adam Baker and the Santa Fe Crossings maintenance team! They get things done promptly, respectfully, and completely!

Adam and the maintenance crew get the job done fast and well.

Adam & the whole maintenance crew are amazing!

Briana is always willing to assist with all of the concerns of my apartment and more! She really cares about the people of the community.

Very nice staff and always helpful thank you very much Ramiro and the maintenance staff

I would like to give a special shoutout to Adam. One of the Apt Complex Maintenance Workers. He is timely, sufficient, & very pro active when it comes to assisting or even helping understand how to avoid any further issues after fixing the problem. Great Guy. Sociable & Authentic. Always have a good experience when putting in a request while Adam is on the Job Site. :)

Adam was amazing and very helpful

Samantha has excellent customer service she got me thru the process of moving in easily and smoothly !

Unless you want fines, bad roommates who do weed and office doesn’t care, a company that just wants your money, feel free to live here I guess

Very helpful and friendly staff. Was signed by Maddison last summer, she was very personable over the phone, built good repior and was super sweet in person. Also the response time for maintenance requests is really good.

Samantha is amazing with her positive feedback and reassurance!

I had an amazing experience with Maddison. She was patient with me throughout my leasing process and was always willing to answer questions I had. She really is an affective problem solver when it comes to working with clients.

Have been living here for about 3 years and Madison is one of- if not the most helpful leasing agent at the office! Positive attitude and always willing to help!

I can’t say enough great things about The Crossings at Santa Fe. From day one, the entire team has made my experience nothing short of amazing. The staff here truly goes above and beyond to make residents feel comfortable, supported, and genuinely cared for. A huge and heartfelt thank you to Madison, Ramiro Ricaurte, and Brianna (I apologize if I spelled your name wrong!) for your professionalism, patience, and kindness throughout everything. You’ve all been incredibly helpful and have made every step of the process smooth and stress free. It really shows how much you care about the residents and the community you’re building here. I also want to give a big shoutout to the entire maintenance team they are always on point, responsive, and do an excellent job keeping everything running the way it should. It does not go unnoticed. I’ve truly loved my experience here since the very beginning. If it were up to me, everyone on this team would be getting raises and rewards across the board because that’s how much I appreciate the work you all do! Thank you again for everything. Please keep being the amazing, welcoming, and hardworking team that you are. It makes all the difference!

I live here regrouping after my divorce nice staff its quiet.

Honestly ... If I could leave negative stars I would. Two weeks staying in this awful place I was violently attacked by "Cassandra Speed " the roommate they set me up with and the other girl came out of her room and called the police and tried to help pull her off of me The staff at the crossing moved me to another apartment with a girl named Sherri Hinz who had her 16 year old son living in the apartment with her who smoked weed in there & would blast terrible music and Cuss out his Mother saying Terrible things to Her...she Used me as a Venting Post the first week and was in my room. I texted her telling her to Leave me alone and I ended up Getting Arrested !!! stay away from this apartment complex !!!!!!!!!! This was in 2023 and my things were stolen/ I didn't get any of my Money back for a full year lease my Scooter was also Stolen

Great place, really wonderful staff and managers. Good location and really affordable

Living in this complex has been a very satisfying experience! I’ve had many questions this year, and they have always been quick to answer and solve! Staff is incredibly understanding, maintenance is fast, and amenities are great. If you’re looking for comfortable affordable housing in North Gainesville, the Crossings at SF is the place to go.

Rami was a great nice guy and showed us around, very accommodating and helpful, answered all of our questions and is very optimistic, the place is beautiful.

I loved staying here this semester, Ramiroricaurte was an amazing leasing specialist who gave me my apartment!

I’ve been living here for over 2 years and the maintenance men are so sweet and helpful. They’re always quick and nonjudgmental too. The trash man works with his son and they’re so sweet and friendly. The office staff is open and attentive, big shout out to Ramiro!

I had a great experience.

Great apartments especially for the price. Also, great front desk team, they've always been nice and happy to help. Thanks to Ramiro for being exceptional part of the team, he's helped me with package problems and parking.

Ramiro is very fast and informative, always willing too help, and is really reliable.

Love this place, very peaceful, love sitting by the pool with my friends or even using the clubhouse as a study area!

The living experience was okay, but I hope you can inform new guests in advance whether their roommates have pets. I hope the staff can explicitly inform clients that a full month's rent is required even for end-of-month move-ins, rather than merely burying this detail within a 42-page contract."

Living here was hell, but honestly after my time there I found good friends I could live with. If you want cheap housing this is the place, if you want to feel safe and get woken up every night then you should look elsewhere 👍

Amazing place to live with a wonderful short walk to campus!

Bugs. Bugs. Bugs. Bugs.

Ramiro is a great person and a very helpful part of the staff at the crossings. He moves fast and always willing to lend a hand to help you solve any problem as fast and efficiently as possible and communicates very well with his superiors. He is someone reliable and makes going into the office very pleasant.

Very nice and peaceful out here, I don’t know my roommates but they’re cool and nice.

The faculty at the crossing are really nice. They always help me to solve my problems asap

Do not, I mean do not rent from these people

This is a disgusting apartments🤮🤮 Employees can easily enter your room and steal your things. Olivia🤮, an office employee, entered the room while my child was on vacation and stole money(cash) When we asked who had extra keys, Olivia replied that she had come that day to inspect the room and can check any time when she wants. However, when we asked why she hadn't warned before it she started to yelled. So then we called the police, she began to claim the opposite, stating that she hadn't entered the room when police came. They are also trying to keep the entire deposit, claiming that we had a chair that wasn't there when move in to room and charging for a desk that was falling apart even before moved in. It's also very dirty there, full of spiders and cockroaches. They don't clean at all. Keep your children away from this terrible place.

Madison and Samantha are outstanding leasing agents a great place to be.

Great location for the college fair price

I Love Santa Fe Crossing Apartments. It is comfortable and picturesque. The community is friendly and welcoming. They have a beautiful pool and many other amenities.

It was quick and a great experience all my questions were answered! Credits to Stephen for the great tour.

The lady working the front gate is extremely rude and curses at you when entering the property. Find a better person and get rid of this clown. She ruins the place and is a repellent to customers.

The woman at the front gate is super rude every single time for no reason. NOT a friendly first impression of the place.

It’s a nice place to stay they have a pool, computer lab, and a gym but that has nothing on my room space with its own bathroom I can truly say I’m home until I can find somewhere else to call my own

I love living here it’s peaceful and i love the people here as well

Madison and Samantha was great help! They answered all my questions and provided nothing but laughter. Made me happy about making the crossings my #1 pick

This place is the worse. When we first moved in it was roaches everywhere. Maintenance comes when they want to. There are always shootings, robberies or something always going on. They show you the nice show place but when you move in it’s something completely different. It’s not worth it.

This place is too cool, never seems noisy, covered Basketball courts, their own gym, & the people here all seem pretty cool !

I just moved in today this place is so amazing nice people here you mack it your place it's all good here I would come back anytime ☺️ I really appreciate there hard work the do for everyone here. Thanks again 🙏👍

For the price I guess you can't expect too much, I will start off by saying that the apartment is very spacious and the front office definitely tries to act friendly... however this place is ROACH INVESTED, I have only been here a month, have had pest control done twice and I am still seeing roaches. I am too scared to even use the fridege in the kitchen with the amount of roaches i have seen. Also in the month I have been here I cannot even count the number of time the cops have been here. Everybody has pets that are not service animals, the one in my apartment is pissing and shitting everywhere and all the leasing office can do is charge a small fee. Definitely cannot wait until my lease is up to GET OUT OF HERE.

7 year resident here 👋🏾. I've been here for this long due to school and finical reasonings. Back in 2018 when I moved in it was completely affordable for a college student with no help to pay for rent. Fast forward to now and the price increases feel like a slap to the dang face. The appliances weren't in the best shape when we moved in but they worked. Of course over time things do start breaking down which is a normal thing BUT to be constantly told each year the rent is increasing but there isn't some kind of note to maybe update the kitchen stove or fridge especially since it's been there for awhile is kinda wild. I get it the workers in the front office are just doing the job its really just the company behind them, I won't villainfy another person who is just trying to earn money and live like myself just feels like the company should do better with upkeeping the apartments. Year after year same excuse that the order for new stuff is already full but gor 7 year???? Maintenance is the best highlight of this place since they take their job seriously and actually come out for a fix within a day. Also what is the point of the front gate?? It's always broken or I've seen people just blatantly speed through without slowing down. In conclusion don't stay here longer than a year. Edit: Forgot to mention in the past pest control was a constant thing where they them come out monthly. Now? Nothing! I understand that we are in Florida but there are clear causes and effects, literally constant roaches crawling from the ceiling even in the vents. Please do your research people because of this place only cares about money and doesn't care about your housing..And not forget how their ac units are extremely old and constantly has issues and freezes over. And if someone from the company comments. Please don't give me that corporate talk, I know for the most part it isn't the people working in the office at fault.

I received an eviction notice after my girlfriend stayed with me for a month following her job loss. So I asked if she could take over my lease and be switched to a female only housing. But that idea was rejected. The troubling part was that during her stay and in the days before my departure, my roommate engaged in harassment and made verbal threats against my girlfriend, her father, and myself. Eventually, I discovered that my roommate had a criminal history which I found out when I met his parole officer. Needless to say, this was alarming information which had not been previously disclosed. I immediately reported these incidents to (Briana Ivey), the relations manager, who assured me that I would be repositioned to alternative housing. However, no timeline was provided for this relocation. Additionally, I filed a police report documenting the harassment and threats. I decided to break the lease and remove myself from that situation. Sadly someone will be placed in my room and I hope my former roommate’s threatening behavior doesn’t put any future roommate at potential risk of harassment or intimidation

would not recommend it

If I could give them no stars or negative Stars I would the pictures on the website showing you what they're beautiful apartment so-called look like beautiful isn't even the word let's just say roach infested mold all the appliances broke,And the disrespectful staff oh yeah when you first move in there they're very sweet to you and want to be helpful but it's all lies my son was all excited to move there because started new life yeah they were sweet at first but all that is irrelevant let's talk about how disgusting these apartments are how it takes phone calls and phone calls emails for them to go fix something like the refrigerator leaking food getting spoiled because the refrigerator is broke down AC vents filters not being changed the mold my son at the emergency room six times from the time he left home till March when he came back home so let's just say he was there one time each month because he was only there 6 months due to upper respiratory infections colds being sick because of the mold in that place and they're all about getting their money don't be 24 hours late because they're going to charge you $180 late fee don't give you time and if you don't pay within a day or so they put an eviction notice on your door don't waste your time don't allow your kids to live there it ain't nothing but a scumbag, and money hungry roaches,They will pay for what this has caused my son to lose, Please do not allow your kids to stay here

From being at the crossings for multiple lease periods now, that have greatly improved from when I first got there. Whenever I need something fixed, maintenance is always there fast and fix it very efficiently. However i will say communication is horrible. I have had on multiple occasions random vendors walk into my home. Not only is this scary, but totally unprofessional on behalf of the crossings. When i call to complain about these instances im always met with office works who do not care and point the blame elsewhere. One last point is that they overall do not care. The only people that i have truly met here who care are the few maintenance people. All of the leasing office doesnt care, which is extremely unfortunate. I used to feel as though they tried but these last few months i feel they let it go... **EDIT** now that I have finally moved out of the crossings. I can truly say that if you’re looking for a roller coaster of a place to live, this is it. there have been times where I really enjoyed my time here and others where I cannot wait to leave. I feel like anybody who is actually in a power position is just doing it because they have to not because they care and want to take care of the residence. I’ve had multiple occasions where staff as well as outside vendors have entered my apartment without me getting proper notification. They said that they send out mass emails or put notes on the door when in reality maybe they did send out a mass email, but I never received it. There have been times where I went into the office to mention that and when they checked the email rollout, they did see that I never received one which is very frustrating. I will also say some of the higher-ups are very immature and I’m not here to say that the customer is always right, but there have been times where they have been extremely wrong all in all I will say that the leasing staff in the office at the desk have been as helpful as they possibly can. I know a lot of of the things are out of their control and they don’t know the answer to everything so they go to others, but very thankful for the ones who have been able to help me. Just be prepared to have a headache when living here

Great apt size great people

I like that the apartment is spacious carpeted with semi high ceilings the furniture throughout the apartment has a modern appeal, the light fixtures in the bathroom are five bulbs that provide good lighting(perfect for selfies)also I like the design of the bathtub the way the shower walls are built into the tub with an extra space to hold bath items the closet space which is also carpeted is a decent size for the price the windows and porch are convenient and has a great view also the aesthetic of the kitchen sink where the faucet can switch to sprinkling water when I moved in the ice machine and freezer were broken and the maintenance were prompt to replace the entire refrigerator I also love the cozy home feel it's comfortable being a homebody it's very convenient. Also the new Luxer one system mailbox so I don't have to utilize the Amazon hubs unless it's necessary. The clubhouse gym is open 24/7 with mirrors on all the walls except the wall that gives an incredible view of the pool which is maintained.Also the security is a plus.

I've lived here for 2 years out of financial necessity, and let me tell you, this place is an absolute nightmare. ROACHES AND MOLD everywhere. Buildings are drafty and not well insolated, so bugs and mold appear everywhere constantly all over the complex in every building. Despite how clean you keep it, they always show. At one point, we had huge black flies coming from the air vents with a horrible smell. I called the office so many times about this issue, and they BLOCKED MY PHONE NUMBER. I went up to the office in person and convinced the office manager at the time, Brandon, to come to our apartment. He came to my apartment and told me to my face, "something probably crawled in the vents and died. If you wait long enough, the animal will fully decay, and the flies and smell will go away." Like HUH????????? I told him that was disgusting and that i needed them to fix it, and he said flat out that they don't have time for that and left. I am pretty sure he is no longer employed there and it's some other poor sap now. If this company decides to comment on this review that I never reached out to them or that I don't live here, THEY ARE LYING. It's what they do best and I have pics to prove it. Not only this, dog attacks are CONSTANT as the office does not actually look into whether or not the ESA paperwork people submit is real, nor do they punish any offenders by evicting them. The office is a complete disaster in every way. Turnover is so high because people are constantly quitting. It's a complete train wreck. Residents throw dog shit down the stairs, leave trash everywhere, shopping carts, needles, and broken glass are everywhere in the back buildings. The mold grows through the drywall, carpet, baseboards, AND CEILING. It has made me, my boyfriend, and our dogs insanely sick and itchy over and over this entire time, and the office does nothing. We can't even break our lease because the office will make you pay for the remaining leases rent all at once to get out of it. (Approximately 2000 each month for remaining 6 months=12k to break the lease, for example) There are cops stationed in almost every building the office says is for noise complaints, but it's SO NOISY outside because of domestic disputes, people blaring music, and otherwise fighting in the street. All they do is hang out in the parking lots, taking up like 6 parking spaces for their 2 vans. The front office will also trick non fluent English speaking people into renewing their lease, like they did to my coworker in building 9. DO NOT TRUST THE OFFICE. THEY ARE SNAKES. I've lived in a lot of horrible places, but Collier's Crossings at Santa Fe is by far the worst place i have ever lived. Do yourself a favor and NEVER EVER STAY HERE. There are far better and safer places to live for the same price in Gainesville. ESPECIALLY do not bring your children here. Do NOT rent here. As soon as our lease is up, we are GONE. Edit: I forgot to include all the shootings that happen here and the fact I've had to take my dog to the emergency vet twice in the last year due to all the random crap scattered in the parkinglots. (Glass, needles, chicken bones, cigarettes, etc.)

Adam and David are fast and efficient members of the maintenance team and the front office staff is friendly and personable. The rooms themselves need a little TLC, but for the price you can't go wrong.

Had such a stress free experience renewing with Samantha!! She was so kind and made it such a breeze!! :)

I've seen better and worse. In my estimation not bad! Keep up the good work!

The service is always great at the crossings! I had fun at pi day and was served by Olivia and Hunter who made the experience better.

Ms. Olivia I highly recommend good service, friendly 5 star review

To the front office of crossing at Santa Fe apartment all you wanted to do is talking to the roommates that cause a lot more problems and yell didn’t do what you said that yell would do and I think you don’t deserve to get my money for rent if you did what you have said to me you would have got the rent and if you put a flag on me please take it off

Kenya’s the best!!