Redpoint Gainesville

Redpoint has been going through a lot of changes recently, and it seems like there may be new management. Unfortunately, many of these major changes have been implemented without seeking input from residents beforehand. What's even more concerning is that they appear to have disabled comments on their social media posts after receiving negative feedback. Open communication and resident involvement are important, especially when significant changes affect the community.

Don’t sign here. Despite having a massive lot with more than enough parking for everyone at all times, they no longer have free parking for guests—they jumped straight to mandatory paid hourly parking for guests. Residents still park for free (for now) but my decision to resign here was completely changed by this new rule being implemented. Utilities are RIDICULOUS. There’s got to be something wrong with their meters. Well over $100, sometimes $200 for a single person. My usage has remained the same across all the complexes I’ve lived, but Redpoint still somehow consistently charged me over twice what I’ve paid for utilities everywhere else. Entire pool area also closes randomly for “repairs” but somehow the hot tub has been broken for at least two years. Maintenance is also lacking. Bottom line, choose to live somewhere else.

I previously left a review that said Redpoint was a great inexpensive place to live and I truly believed that up until a couple weeks ago. To start, one of the primary reasons I chose Redpoint (and living further away from campus in general) was because of the parking situation. I'm someone who HATES Gainesville parking. I work in a luxury apartment complex downtown where parking passes are through the roof, I'm always worried about a boot anywhere I go in Gainesville; and the one thing I was looking for in a complex was reliable, easy parking. Redpoint offered a fairly empty parking lot that residents can park in without trouble and I've had not a single issue with parking since. When I have friends over, they're able to park anywhere without worries of forgetting to throw a guest pass on the dash or speak to the office about registering their car. It was just easy. Today, I received an email that I'm assuming all residents received that Redpoint is now changing the parking situation to be monitored by a 3rd party app (instead of through our resident portal) and that we would now have to register our guests cars and make them pay $15/day to visit. Never in my 3 years of attending UF and living in Gainesville have I heard of an apartment complex charging GUESTS of residents to visit. Redpoint cited the change as a way to "improve parking availability" but as someone who drives to and from the complex every single day, I have never seen the parking lot next to my building more than 60% full. Moving to the app to monitor how long guests are staying, I have no issue with. Charging guests to park at a friends house and disguising it as a way to provide a solution to a problem that doesn't exist is a HORRENDOUS attempt to justify a cash grab opportunity for the apartment. I hope this review helps change this policy but considering it takes days to get in contact with the leasing office or someone other than their AI chatbot, I don't have much faith. On the topic of leasing office communication, Redpoint has a unique set of skills of avoiding resident contact by all means. 2 months ago, I received an email stating I had violated my lease because I had an unauthorized animal living in my apartment. What was interesting was that my roommate was allergic to all pets so it was impossible to house an animal. No pictures were provided in the email, all it said is that I would be charged upwards of $250. Of course, I was confused and wanted to know why all of this happened so I called the office. Like every single time before, I had to go through Redpoint's AI call assistant to get through to the leasing office and after 5-10 attempts over the course of 2 hours, no one ever picked up. After driving home from studying because I was so distraught over a lease violation and fine out of nowhere, turns out there were people in the leasing office the entire time and the email was just a mistake! Whoops! Redpoint is inexpensive and I have had a great time living there for the past year, but the inability to ever speak to management, their clear attempt to profit in a way I've never seen from an apartment complex before, and never clearing the dumpster of trash to the point where bugs and raccoons were a staple of the Redpoint dumpster for the entire week until they cleaned it on Monday's, I'm really struggling to recommend living here. I'll be reaching out to management in an attempt to resolve my grievances because I love my apartment, and I loved how easy going living at Redpoint was; but I feel as if it wouldn't be right for people looking to live here to not know these issues.

Do NOT live here if you plan to use the study rooms at all OR if you don’t expect to be charged higher renewal rates than nonresidents. Also don't live here if you want to avoid random fines / inspections & threats to throw your packages away. First, study room smoke alarm constantly beeps- I have attached video for reference. Doesn’t beep when the workers are there but does everyday after 6 and all weekend, rendering entire study room useless at least for studying. I have called countless times to complain with no accommodations offered (it has been 5 months I have noticed this going on and been complaint with no fix) (UPDATE: 2 years & still no fix) and their own security told me it’s been going on for years w/o fix. My apartment is right by the clubhouse and I can hear it as soon as I walk outside, so I can’t even study outside if it is going on. HOURLY RATE FOR VISITOR PARKING: see attached email. Ridiculous rates & no way for guest to park free Additionally, my renewal rate was $20 higher than the rate being offered to new residents. When I inquired to management about this, they told me that this was offered to current residents in September before they “ran out of spots at that price.” But if the spots ran out then why are nonresidents still (now April 2025) being offered a lower price? If you do sign here and end up renewing, would absolutely not renew and sign as a “new resident” at a lower rate. I understand a rent increase but not when new residents are being offered a lower rate. Countless more complaints: -Car broke into right in front of the front office and they have no security footage or cameras even though directly in front of clubhouse -charge an extra $15 per month for a “pool view.” But the annoying part is I don’t even care for a pool view it’s just the only spot the 2x2.5 townhouse is offered. Seems like a scam just to get those people to pay more money. -Utilities always $100 which is pretty high (Gainesville place only $60, which is what Redpoint told me it would be when I toured) -Ceiling was cracked on my first day of move in (pictured) and took them over a month to fully repair. Management is nice but not sure how you lease an apartment with the ceiling collapsing. -my room has 5 doors: the main door, 3 closet doors, and the bathroom door. Very limited wall space and don’t know why it was necessary to have 3 closets. If one of the closet doors is open and I open my door they jam into each other; awful design -when I first toured (mar 2024) they told me the gym is being renovated which never happened. The gym is okay for certain workouts but a lot of the machines are not good and often malfunctioning. Treadmill did not work at all when I moved in for 3 months. Only one treadmill and one elliptical and mostly always taken. Very limited weights. -WiFi doesn’t work in my room, and when I inquired about it they told me they don’t provide the wifi and I have to contact someone else. Wouldn’t be an issue if I could use the study room. I use my personal hotspot in my room. -Trash EVERYWHERE. Everyone leaves their trash outside and the main trash can is constantly overflowing- don’t know why they don’t have another one. -Hole in the door (like someone punched it) on the door. (Pictured) -Outlets turn off about every other day downstairs and needs to be reset -when I moved in, hair all over the mattress and in general place was not trashed or anything, but not very clean at all. -THREATENED TO THROW AWAY MY PACKAGES because I did not pick them up in a few weeks -Redpoint management complains constantly about residents having trash outside, yet in the 2 years I have lived here not ONCE have I ever been to the trash disposal and it is not overflowing. Constant trash on the ground. Redpoint looks nice on the outside and I do like my living area downstairs in the townhome (pretty spacious and fairly new furniture). Their pool, movie room, and study area is nice (when the alarm isn’t going off). I lived at Gainesville place for 4 years and would highly recommend over this place for many reasons.

Seems my comment was also deleted. Would not recommend moving here. They charge $15 for a pool viewing fee when the 2x2.5 units are only surrounding the view of the pool. They have a black mold problem and they fine you for having patio furniture and lights. For a good while, I was being charged $400 in utilities on top of the $915 in rent all the while being threatened to be thrown out if I don’t pay it. On top of the fact I had a temporary roommate for a couple months living with me and they still charged only me for utilities based on there being no change in the price while they were there. When I toured, I was told at most that I’d pay was $70-$90 in utilities so not sure where they thought students was getting $1300 a month from but unfortunately I’m not in a position to pay that unless I want ramen everyday and make my dog skip meals, so avoid at all cost. I recommend Lexington Crossing. Two dog parks, Double the amenities & Management and staff are great and they’ve saved me from bad housing situations twice now🏳️