3. CANCELLATION TERMS
3.1. Cancellation by You is permitted without charge as follows, with the required documentary evidence;
3.1.1 When cancelling a Confirmed Booking within any cooling-off period during which the Hotel, in accordance with its standard terms and conditions as disclosed allows You to cancel Confirmed Bookings - Written evidence from the hotel of the existence of the relevant cooling off period and written evidence from You cancelling the Confirmed Booking within the relevant cancellation period is required.
3.1.2. Where no visa secured by the You - An official letter from the visa issuing office of the government confirming the failure to issue You with a valid visa is required.
3.1.3. Where medical grounds prevent You from moving into the Property - A letter from a qualified medical practitioner confirming medical grounds that prevent You taking occupation of the accommodation is required.
3.1.4. Where no university place is secured by the You - An official letter from the University confirming that You have failed to secure a place at University
3.2. Excluding cancellations permitted in clause 1.4 and 3.1 above, the hotel reserves the right to raise the following charges as a compensation for loss in the event of cancellation by You:
3.2.1. Up to 60 days prior to first arrival date No charge
3.2.2. 59 to 45 days prior to first arrival date 25% chargeable of the total amount cancelled
3.2.3. 45 to 30 days prior to first arrival date 50% chargeable of the total amount cancelled
3.2.4. 30 days or less prior to the arrival date 100% chargeable of the total amount cancelled
3.3 Early Departure
If You request to shorten the contract length rather than cancel the booking outside of the cancellation period then the contract will continue until a replacement has been found to take the contract in its entirety. We will use reasonable endeavours to re-sell the accommodation, but this does not guarantee a replacement will be found