COVID-19 dwell AU FAQs
Booking for Semester 2 of 2020
Q: Due to Travel Ban from Australia or my home country, can I defer to check in for the Semester 2 of 2020? A: Yes. Students who are not allowed to enter Australia will be granted a deferment of their contract start date until when the travel ban are lifted, or when they check in to dwell Australia property, whichever occurs earlier. Rent will not be charged during the deferred period.
Q: What if I do not receive a VISA? A: A student can cancel an agreement without penalty if they do not receive their visa to study in Australia up to and including the first day of their residential agreement. You must notify our onsite team in writing within 3 days and provide an email with your declined Visa documentation attached. No admin fee to be paid.
Q: What if the delay of processing visa? A: In the event there is a delay in visa approval (due to closures of embassies etc.), all requests will be handled on a case by case basis.
Q: Can I defer to check in if University has decided to delay the commencement or move to remote teaching and learning for Semester 2 of 2020? A: Should there be a delay to the start date of universities, or for the period where the universities are closed and offering online courses, students will be granted a deferment of their contract start date until when the new date of course begins, or when they check in to dwell Australia property, whichever occurs earlier. Rent will not be charged during the deferred period.