University Park Apartments

Parent here. University Parks is OVERPRICED and UNDERDELIVERS in EVERY aspect. Go anywhere but here. Our experience has been horrendous and has only been 2-3 weeks. Upon move-in, noticed walking areas outside the apartment were dirty and unkept, remained optimistic the inside would be better. Inside: dirty carpet with large visible stains, dust everywhere, recurring bugs in kitchen sink, odor, etc. Student trying to make best of situation given, then the toilet overflowed 2 days ago -- and remained on the flooring/carpet for way to long -- which I suspect is not the first time given the sunken floor in bathroom! Had to REQUEST affected areas be de-contaminated. Workers walked back and forth thru water further contaminating apartment. Have requested carpet be cleaned -- as opposed to proactive follow-up /attention to the students' needs and concerns by housing leadership. Totally disappointed in how Baylor housing is managing this situation. Cost aside, as a parent I expected so much more from the university ... where is the care and concern from housing leadership for the students.

not so good customer service . Rude grumpy lady that sits on the shed . If she does not like her job maybe find another one? Must have woken up on the wrong side of the bed to be so upset about delivering a package so bright and early in the morning !