The London

Getting anything done in a timely manner is practically impossible for this apartment complex. Maintenance is slow and unresponsive. They would even sometimes enter your apartment with no work order or any notice. Getting your packages on time is also not possible. If you're lucky you'll wait 5 days before they allow you to pick up your package. Somehow though, the ratings are high, but that's their occasional events to push you to leave a good review for whatever they happen to be giving away.

I don’t even know where to begin. I guess I’ll start with the positive. The front office staff are super nice and helpful in relaying messages, but that’s about it. Gym is 24/7, pretty convenient. Location is great with optimal bus routes and proximity to campus. Most 5 Star reviews are written right in front of management when people are signing/renewing their lease. Take them with a grain of salt. Rent, yeah it’s cheap but you pay for what you get. My A/C unit has broken a total of 3 times and there is never an urgency to repair it. Washer and Dryer? Yep you guessed it! Broken as well. Took 3/4 work orders to finally make them realize we needed new machines. At least these were replaced relatively quick. Think of an appliance, and it has more than likely been broken lol. Lighting is terrible, so buy a lamp for the living area. Like mold? Then you’ll love The London! They refuse to call it mold and say it’s “discoloration and moisture remediation” but hey at least we got new furniture right? Wrong, they took the couches and waited about 2 weeks to bring them back. Wait it gets better! Do you like rain? Well The London has water leaking from its ceiling! It also doesn’t help that maintenance are not provided with the resources and personnel by ownership to help address issues. They are typically overwhelmed with work so they looks for quick fixes instead of permanent solutions. WiFi outages have occurred ,but just once or twice. If you’d like to prioritize your comfort and save yourself frustration, do not stay here. I will not be resigning.

Maintenance is horrible and unreliable. My ac and heater broke and it took 5 requests and a week to resolve. Each time being told that they fixed it. They even took off the door to the ac and left it which will require another request. I’ve also had to call for many things to be fixed, everything is slowly falling apart. Not to mention the constant pressuring and spamming to sign a lease for another year. This place sucks but at least it’s semi-cheap.

On the verge of being uninhabitable. And a message to the london staff— no, I will not be reaching out. I contacted the office and maintenance NUMEROUS times during my lease about getting the mold fixed and nobody cared enough. Y’all should be grateful my original review didn’t meet Google standards; there is so much more I could go into detail about. My bathroom was unusable for nearly 2 months and again, nobody cared. DO NOT LIVE HERE. I promise you can find better for the same price.

I've lived here going on 3 years now, I started in a 2x2 and transferred to a 3x3 because I liked the floor plan layout better. I didn't have issues with my original unit and I don't have any issues now. My apt is comfortable and in my personal opinion super cute! I love the property, the location, and most importantly the price!