Skiles & Associates Real Estate Inc

I leased a property managed by asset management and it was a great experience. The team was clear and communicative, making the leasing process easy. They were accommodating and always available to answer my questions. The commercial facilities were well-maintained and had great amenities. I'm grateful for Ian's helpful recommendations in finding the perfect space. Overall, asset management exceeded my expectations with their clear communication and professional service. I highly recommend them.

I was so excited when I found such an affordable apartment (Chestnut Place Apartments). I should have know there was a catch. When I toured the apartment it smelt funky but I was told it was because there ac had been off for a couple of weeks so it was just stuffy. I thought this would not be an issue at all, I was wrong. When I started moving my stuff in I quickly realized the smell was not just “stuffy” it was mold. There was mold under the sink, in the cabinets, in the drains, faucet handles, toilet tank, you name it, there was mold on it. The apartment had also clearly not been cleaned. I requested that they had it cleaned. It was still disgusting (see pics for reference). I put work orders in daily because I kept finding issues with the apartment (toilet wouldn’t flush, closets were broken, no ac filter, several lights out, wasp nest, ceiling fan not properly mounted and hanging out of the wall, mildew growing over all of the kitchen cabinets, it was never ending). Maintenance would come and only fix the small this. The mold, ceiling fan, mildew and wasp nest were never addressed. The final straw was when I came home to a maintenance man vacuuming water out of my apartment because he had flooded my toilet. It caused a leak in the downstairs neighborhoods ceiling and you could clearly see a ring around my tub and toilet from her bathroom. The ceiling was very compromised. It was just a matter of time before the tub fell through. They sent an inspector out to look at the mildew all over the kitchen. He agreed it was mildew, Skiles emailed me saying that it was “just settled dust”. I’ve never seen settled dust that was brown and looked like chewing tobacco have you? It became very clear that they were not taking the condition of the apartment seriously and they found my constant calls and work orders inconvenient. They agreed to let me out of the lease. Thank God. I think they only did this because they have no intention of fixing any of these issues and they just plan to rent it out to someone else in the exact same condition. This place is sick, these people don’t care, no idea how they are in business. I also recommend reading their other reviews. I didn’t before I signed and if I would have I could have avoided this nightmare.

The folks at Skiles are great people. Without getting into much detail, they were kind enough to help me get out of a really bad situation I was in - which is worth more than any services they provide. Ray, the manager, is about as nice as you can be. Sydney and Marissa in the office are very nice people as well, and all of the staff were understanding and supportive of me and my situation. They are genuinely good people. The pest control contractor Rene is also a really nice guy and always leaves a card letting me know he came to treat the apartment, as do the maintenance crew who bust their butts keeping these places running. These people actually do care about their tenants - the apartments aren’t luxury units and I suspect that a lot of these negative reviews may be due to unwarranted high expectations. If there is a real issue with your apartment, they will be there to fix it. (I have been with Skiles for about 2 years now)

Rented from Skiles several years ago. A friend had warned me how they will nickel and dime fledgling college students but I decided to rent with them because I liked the duplex they managed. They tried to charge us at every turn. Most of the time if maintenance came to the house, they left us a bill. They tried to charge my roommates and I $1000 (more than 75% of our monthly rent) for failing to notify them if we would re-sign our lease or not within X amount of days of the lease terminating. I had to go in person and point out to them that X amount of days had yet to expire. We did not re-sign that year. They have a habit of leaving a note on tenants doors that say “you owe us money” rather than discussing it with tenants over the phone or in person. No warnings, no discussion. Just a bill taped to your door. They were an awful company who tried to take advantage of young, uneducated students. I really hope some better property management arrives for San Marcos students. Actually Vance J. Elliot was very good and helpful to me and my roommates many years ago.