Cheatham Street Flats

Went for a tour at this apartment and the front office staff were super sweet and helpful! Even though it was raining I really enjoyed the outdoor amenities and the breezeway. The modern look is cool and I like how close it is to downtown.

I’m leaving this review to warn future renters. My experience at Cheatham Street Flats was misleading, chaotic, and unprofessional from start to finish. From day one, lease terms were unclear. The contract referenced 12 payment installments, and we were verbally told it was a 12-month lease at a lower rate. Later, management claimed it was actually only a 6-month lease, despite the lease language, which conveniently allowed them to raise rent and add fees. We were repeatedly pressured to sign new lease agreements last-minute, being told we had about 10 minutes to sign or risk losing housing — even while we were out of state. These new contracts offered no benefit to us, only higher rent, added fees, or shorter terms. Over time, we signed multiple conflicting leases for the same unit. Rent amounts made no sense: my roommate’s rent jumped from ~$850 to $1,000, while I had a “premium bedroom” and a parking pass yet somehow paid less. Charges like occupant premiums, extra base rent, and parking fees appeared inconsistently in the portal with no clear explanation. We also had roaches immediately upon move-in. Things escalated when the former manager came to our apartment and attempted to enter my bedroom to remove my belongings, even though I had signed a new lease. My roommate had to physically block him from entering. On top of that, one of the elevators has a non-working emergency call button that never worked for the entire time I lived there (over a year). If the elevator breaks, there’s no way to call for help — a serious safety issue that was never fixed. Management turnover only made things worse, with every staff member giving different explanations and no accountability. Do not move here. No location or amenities are worth this level of stress, confusion, safety issues, and unprofessional management.

I took a tour and the girls in the front office are so nice and helpful. They had to explain a lot of stuff to me since this is my first apartment, but they weren’t judgmental and were very patient. Seems very clean and is in a great part of the city! Very close to downtown! Love the breezeway, so cute

What I like about these apartments is the location, it is walkable to downtown and the campus as well if needed. The staff has always been awesome, haven’t had a problem with maintenance. I enjoyed the gift cards and rewards they have for signing on they help me for going to school. There is stores and even a bar close by so if you don’t have a car it is still decent enough to walk to certain locations.

I've lived here 2 years and i've never had any issues. I actually love the staff in the leasing office as well. I remember the office had just closed 10 minutes before I pulled up but they still let me get my package on Halloween! I also just put in a maintenance request and they fixed it within the hour. I have no complaints.