Valencia Lofts

Update 9/12/19 Emailed Sunridge managements email for customer relations (as they have shared on other reviews) on 8/2/19 (no response) and 2nd attempt email on 9/10/19. No response to date. There has been no update to parking including any improvement projects or policies, as well as communication for any future changes. Since the parking enforcement, I have not had any guests over as they would have no where to park. The exception is the parking in front of the office during non-business hours. This is a total 5 non-handicapped spaces. However this parking is usually filled up pretty early, so what is the use of inviting guests if there is no potential spot to park in. See posted photo of a typical night at 9 pm of the "guest" parking area. Also a concern with others getting towed, wanted to let anyone that experienced that issue relatively soon after the policy was enforced, property management and/or owner may have violated property code 92.0131 subsection e) part 2; this requires notice of at least 14 days when a parking policy is changed. However, I noticed every change the complex would put out were not all consistent with the parking changes but kept the same 8/1/19 enforcement date(the actual violation if they did towed soon after). The complex would be liable for any towing fees plus civil penalty. This is just an FYI for any affected. Aside from guests not being able to drive over and park here, some of the staff are nice and do like the concept/layout of the rooms. Just a shame can't have friends to hang out at your place. Update as of 7/31: the Valencia Lofts has updated their parking policy (different from the update from a few weeks ago). No guests are able to park within the complex but can in front of the leasing office, BUT only when the office is closed. Given this restrictions, the Valencia Lofts pretty much restrict guests from visiting during the hours of 9am to 6,7pm most days. The spaces in the front of the leasing office are also very limited, to about 4 to 5 spots. Given this, you would have to make sure that if a guest does drive and plans to park here, to make sure there is an available space. The Valencia Lofts would encourage to buy a parking garage to garauntee yourself a space to park or for a guest to park, however they do advise that only compact cars and vehicles smaller could fit. When asked about future parking plans, they said they are looking at seeing their options however no ETA was provided. Given this parking restrictions and guest restrictions, I would strongly advise from leasing or even renewing here until the parking is situated, especially that of guests. This review is also consistent with other reviews that have been posted the past 2 weeks. I do advise relying on more recent reviews for tenant experiences. I think there's something inherently wrong when the apartment complex suggests to buy a parking garage to guarantee a parking space. Parking is very tight, actually causes me anxiety to go out during the weekends. I would advise not renting here unless youre getting the townhome, don't have a car, or are always home. Everything else is fine.

I love the new management team service is superior prior team never did what this team has done to change things around. I highly commend Nancy & her staff in making a 200% turnaround. I love my place its awesome the amenities are awesome thanks loving living here.

I have lived here since November 2018 and I’m currently a resident as well. When I first moved here it was good vibe here and when Jeff left it has gone down hill since he left. It’s turned into a ghetto property just like their sister property next-door called Barcelona lofts. i’ve had continual bug problems with ants and these little flying gnats. They sprayed and they still are here. People don’t pick up their trash in the parking lot or their dog poop. The dog park is full of dog poop and it smells when it rains. The trash piles on top to where you cannot put trash in the trash can and have to put trash on the side of it which makes it smell. They’ve let drug dealers in and I’ve witnessed several drug deals go past their security patrols. Both my neighbor and I have had to call the cops on more than one occasion when some neighbors began fighting and it became a domestic violence situation where the police had to be called. However I guess it says something about the property when the police don’t even come. Both my neighbor and I have gotten security alarm systems for our units because we don’t trust the atmosphere here. I mean if the cops won’t even come what is it say? Most recently I spoke to Sonia as she was getting ready to leave for the day and I vocalized a complaint about one of the residents that just moved in creating a lot of noise in the middle of the night when I was sleeping and it woke me up, and the lady’s response was they live here too. But what about me I’m a resident too don’t I count? All I can say is I wish I wouldn’t have signed here because it was not my first choice back in November but I was in a dire situation at the time and needed housing ASAP. I won’t be renewing my lease here and I am trying to buy a house so I can get out of here. The photos are of the latest incident tonight where there is no outdoor power to my building yet the other buildings have power. I won’t go walk my dog out in this darkness at all because I feel unsafe.