Southtown Flats

I really love living here! The complex is always clean and well taken care of. The staff is super friendly and helpful, which makes a big difference. The location is perfect and close to everything, and the amenities are awesome. Definitely a great place to live!

When I was moving in the apt was not clean or painted. There was bug bomb spray on the counter and someone’s thing they left behind along with a broken ice box. The gate is always broken and I’m car was broken into and stolen. The pool is always filthy (see pictures attached). There is always mountains of trash in the garage piles up and over flowing. )see pictures attached) they let dogs on the roof top and they poop and it stays there for weeks. The hall ways smell like dead dogs and there is no accountability. I have attached pictures of the real Southtown flats. I have videos of the pool being green for over a month with a rotten smell coming from it.

I’ve really enjoyed my experience living here. The property is clean, well maintained, and the overall atmosphere feels welcoming and comfortable. The management team has been professional, responsive, and easy to work with whenever I’ve had questions or needed assistance. Maintenance requests are handled quickly, which I definitely appreciate. The location is also very convenient, with easy access to nearby shopping, dining, and major roads. Overall, it’s been a great place to live and I would recommend it to anyone looking for a good community.

I’ve had an extremely disappointing experience with this apartment complex. The door on the fifth floor has been broken for over six months and has still not been fixed, which raises serious safety and security concerns for residents. There have also been multiple car break-ins on the property. Management’s response has been that there is “nothing they can do,” claiming that all of the security cameras are broken. This lack of accountability and basic security is unacceptable and leaves residents feeling unsafe. In addition, maintenance work done inside my unit was poorly executed. My floor was repaired incorrectly, and the quality of the work was unacceptable. What made the situation even worse was my interaction with the front desk. When I tried to bring these issues up in person, the staff member became defensive and acted in a very unprofessional manner. I was spoken to poorly and felt completely dismissed instead of being helped. Residents should not have to repeatedly follow up on basic maintenance issues or be treated disrespectfully when voicing legitimate concerns—especially when safety is involved. I would not recommend this complex unless management makes serious improvements to maintenance quality, security, and customer service.

I’ve had an amazing experience living at Southtown Flats! The location is unbeatable — right in the heart of Southtown, close to great restaurants, coffee shops, and the River Walk. The apartments themselves are modern, clean, and well-designed with high ceilings and great amenities. The staff is always friendly and quick to help with anything I need, and maintenance requests are handled right away. The pool area and fitness center are beautiful and always well kept. It really feels like a small community here — safe, quiet, and welcoming. If you’re looking for a stylish place to live in downtown San Antonio, I definitely recommend Southtown Flats!