District at Medical Center

***Update** They’ve made some great changes here recently and I hope the current staff here stays and that they continue to what they’ve been doing. There’s been food trucks these last few weeks and it just seems to be more welcoming, more homey. I've lived here for quite some time, and I honestly don’t understand how the property manager is receiving such great reviews. Just the other day, I walked into the office to follow up on a work order and witnessed her loudly scolding a staff member—in front of other residents and employees. It was uncomfortable and unprofessional. I can't imagine how that staff member must have felt. In my experience, the manager's presence seems to be the only consistent part of her role. When residents ask questions, the response is often, "Let me call you back,"—but follow-up rarely happens. Professionalism and respect, both for staff and residents, should be the standard—not the exception.

Been living here for almost a year, and at least one of the two elevators in my building has been down. The other day BOTH were down. Now, I’ve seen disabled people living on the 4th floor and I can’t even imagine how much trouble they have trying to get down four flights of stairs with both elevators down. My elderly mother had to climb the stairs to the top floor the other day, she was in so much pain but she had to get home. It’s ridiculous how long the elevators are down for. It does not take 2-3 months to get an elevator to work and just for it to break down again a couple of weeks later. I’ve also seen previous management get mad when I have visited the office to ask a question about parking. That day, she stated that they were closed despite never sending a message out to tenants and the closing time being 2 hours later then my appearance. She then locked the doors after I left. Maintenance has been wonderful since we moved it, it’s only management that is really sloppy with there work. Hopefully the new group of management can be better and finally get these elevators to work.

(Updated x3) My wife and I have lived here for 3 years, and there is a lot to break down here from the perspective of an apartment owner. Firstly, the staffing situation; very unpredictable. The staff here have been very pleasant to interact with basically all the time, don’t get me wrong, but the corporate land lord that owns the complex here has a bad habit of firing the staff (front office and maintenance) and replacing them every so often, without telling anyone, it throws a lot of administrative things off, like getting a new lease, wondering if your maintenance request got lost, fixing the property, etc. Overall scummy corporate practices, for a staff that really doesn’t deserve it. They work really hard here, but the moment they have to “call corporate” to make a request for us, or ask a question, their hard work becomes in vein. Seriously, it takes MONTHS to hear back from corporate, unless you owe the company $$$ for some random bill you “incorrectly” payed for over a year ago. I could go on and on about the corporation that doesn’t bother to show its face around here (and yet makes the front office workers look incompetent), but this complex is like all the other ones in this regard; owned by a corporate landlord. By comparison, we have it pretty alright here! The coffee machine is useful in a pinch, the pool is clean most of the time in the summer, hallways don’t always smell like trash, no major roach problem… Every apartment is gonna be bad when it’s owned by a corporation, you just gotta find one that is bad in a way that you won’t pull your hair (or teeth) out over. So read more reviews, and see what you think. Also all the leaf blowing near the pool is annoying as heck at 9am on random days. Where do the leaves even go??? Into the pool? On to other peoples back porch?? The area is freaking walled in, there’s no point in blowing the leaves (the fall look is cute anyways). At least do the pointless blowing at like 3pm when we pretend everyone is awake anyways, or just use a broom/rake!! Yall are close to getting only 2 stars from this alone 😤 But yeah, honest review: (UPDATE: -1 star out of spite. Corporate demanded a fatter wallet, and now I have to worry about starvation for the next month! Enjoy your yacht!) Edit: looks like they replied defending their corporate structure, rather than actually taking the time to address my actual, material complaints about the property. Kinda reaffirming in a very, very sad way. Either way, if you hate dealing with this type of bureaucratic corporate structure (read the reply) then, again, look elsewhere. I am writing this at 9am with leaf blowers blowing outside my window, completely unaddressed, refusing anyone to sleep in, or have a stable night shift sleep schedule. Edit 2: they are horribly understaffed here. It’s very difficult to get them to answer the phone, and respond to emails. Just wanted to add, that if you ever need to reach out to them, be prepared to make a trip or two (maybe even more) to the front office in person, just to do something they could have answered through a simple email or phone call. Seriously, they need more staff, and it’s been too long for them to blame their “new management” change. They’ll eventually say the same thing as the last management; that it’s too expensive (they have to exploit our own homes for as much profit as possible after all!) But again, that’s just how landlords operate, profit over people’s homes. Just be prepared to have 1 person at the front desk all day, and MAYBE a second one for the phones or in the back. Pick the poison here, or anywhere else for a different concoction. 3: Been a while since I wrote this review, and I was reminded to update here due to the fire alarm jump scares that happen monthly (mostly) without warning. They tell us that “itll be fixed this time” and every time they email AND text us about it, it becomes less convincing each time. Oh did I mention that there’s fire alarms EVERY unit? Is it a deal breaker? It shouldnt be, but it does feel like it when they go off with 0 warning.

I’ve had a great experience so far! My unit’s hot water was not working and the maintenance came in same day as my request and resolved the issue. Trash valet has been great and the package locker is a great convenience to have. The gym is spacious and has good equipment. Shoutout to Kiana for all the help with leasing and the move-in process!

We lived at the District for 2 years and loved it. The office staff was so friendly and we never had any problems with the neighbors. Everyone kept to themselves and mind their own business. The gym is good size, beautiful swimming pool and enough parking for everyone. Maintenance was fast and reliable always took care of our issues. Our fur babies loved the balcony. And the price we paid for a 2 bedroom 2 bath was very cheap we got it at a really good deal.