Cypress Cove

Frances is really great. She really goes out of her way to take care of any issue. And the maintenance knows what they're doing. Thank you

Even in eviction status I can find something kind to say in recognition of my 9 year tenancy here .I recently had the leaking in my unit and with the professional certified new maintenance leads help right before trrick or treat I called the mainland line. ((Mrr. Eliias and Mr Ivan) maintenance wass on property vert rapidly accessed the problem.. his skill ass no others in past years for this seasonal problem started repairs and finished in no time..Even came by on Saturday to follow up. This was over and above for maintenance here... Residents surely should appreciate their expertise and promptness...I had the blessing to view some photos of his work..Hiss resurfacing off bathtubs would certainly be appreciated here in this unit... Cypress cove finally has the team of maintenance to put them back on top....Mr. Elias comes with many certifications,, let's hope he stays... Maintenance Mr. Ivan iss also an asset...I. Thoroughly enjoyed practicing my Spanish speaking and him using his English was a pleasure...Kudos,!!!

I really enjoy living here, it's quite and a beautiful little gem. I look forward to coming home to my apartment. Low to NO outside noise from the 410 Loop. The office staff Ms. Francis and Ms. Susan are so welcoming, helpful, knowledgeable and friendly. I am happy here, my family is happy here. Child and Family friendly. Affordable and Clean.💞

I’ve lived at Cypress Cove Apartments in San Antonio for over 11 years, and I’ve seen the place go through its share of challenges—especially in the wake of the COVID-era economy. But I’ve got to give credit where it’s due: Ms. Susanna, Ms. Francis, and Mr. Mark have been doing a fantastic job turning this property around. I don’t think I’ve seen them miss a single day of work in the past few years. Every time you walk into the office—whether you’re there to pay rent, make a request, or just say hello—you’re met with a friendly smile, professionalism, and a sense of compassion. They bring balance to the atmosphere, and that’s something you can feel. Now, let’s be real—apartment living comes with its ups and downs. That’s just the nature of sharing a community space. Pipes might break. A toilet upstairs might overflow and leak down. These things happen. But here’s what’s important to remember: the property managers aren’t causing these problems. They’re the ones responding, working behind the scenes to keep things running smoothly, often without recognition. Life has its inconveniences. That’s just part of the deal. But how we respond—with patience, understanding, and a little grace—makes all the difference. Because if everything was perfect all the time, life would be pretty boring. Can you dig it? I knew that you could.

Apartments are fair; Susan, Francis and maintenance do an amazing job, but can only assume they get little to no support from corporate; Units are nowhere near remodeled or new; just fair Pros: location Cons: your vehicle WILL get broken into! Please understand! WILL 100%! And it will be on a day that you’re running late or whatever; maybe even stolen! You’re packages will get stolen if left at the door! Again, understand! Homeless walk the property at all times of the day and night! You will get solicited! DO NOT walk alone at night! If it thunderstorms, power will turn off! Longest, 15 hours April 2023 ( Feb 2021 winter storm 5 days) I am hopeful that the owners realize that sometimes you have to cut your losses and go; remodel units 100% and rent as completely remodeled; or sell to an investor; Many apartments are available and you should wonder why so many are available;