Carmel Canyon Apartment Homes

Me, my husband and baby have been living here for a year now and we love it! The staff is friendly and helpful. My service request are fulfilled quickly. The dumpsters are empty most of the time and never over flowing. The walls are not so thin that you can hear your neighbor breathe. Except for normal apartment noises it’s very quiet here and people are respectable. I love that they have cameras here, it adds more sense of safety. I’ve lived in a lot of apartments in San Antonio and this place is one of our favorites.

I’ve only just been here for a week, but have nothing but good things to say about this place so far! They’ve been super welcoming, friendly, helpful, and patient. I found a few issues in the apartment upon move-in, and they got to work getting it all fixed up and functional for me immediately and are super responsive to questions and messages. Like just a few days after moving in my AC burnt out, and within literal minutes of me putting in the maintenance request (which was well after hours, around 7pm) I got a call to see what they could diagnose over the phone, then they came in first thing the next morning and found the issue, got parts in (they even installed a window ac unit temporarily in case parts didn’t arrive in time), and had it fixed before the end of the day. And whenever maintenance had come by to fix something when I’m not home and I happen to have had a package delivered to my door? They just go ahead and move it inside for me. Just one of those small courtesy things they do that to me at least shows they really care. The apartments overall seem very well maintained, and it’s a small, quiet complex (at least, I haven’t experienced any disturbances so far), and particularly considering the area and the price, are very nice. A couple of my favorite perks: the apartment has a nice big garden bathtub (a HUGE perk for me, since I love to relax in the tub, but never really get to since I’m fairly tall and most standard-sized tubs can only fit half of my body-length at a time, so a big tub is a big benefit for me), and they also cover the 1gig plan with Google Fiber (the best internet I’ve ever used as a gamer, so this really excited me), with options when you sign up for Google Fiber to still upgrade to their higher speed plans for a small price (for example I went ahead and paid the extra $30 a month for the 3gig plan and intend to upgrade my computer’s network card to take full advantage of that higher internet speed). There’s plenty of good eats within easy reach around here too, including Summer Moon Coffee (which Carmel Canyon also gave me a couple coupons for upon move in) literally being in walking distance, where I’ve now started going regularly for my morning coffee.

I definitely have to say a Huge Thank You to Enrique, the maintenance manager here!! He’s very professional, attentive, on top of things, and handles things asap without hesitation!. You rarely find that anywhere out there. Thank you all here! You are doing an amazing job! I would recommend Carmel Canyon to anyone looking to move here. Management and maintenance are really responsive and on top of things per my experience living here:)

Really great maintenance! I just wanted to say they take care of me at Carmel canyon :D