Avalon Place

Terrible management. Tried to charge me upwards of $600 move out fees with no explanation, brought it to their attention and asked for photo evidence of these "damages" (they had none) and they immediately dropped it to $200. Scammers. Maintenance also needs to be fired before they get a lawsuit because the amount of times I was walked in on in my own LOCKED bedroom with no knock (once getting out of the shower, and the gentleman coming in had no decency to avert his eyes or close the door) is crazy and unprofessional. Not to mention the outrageous price for what is a mediocre and tiny living space.

I have lived at this complex for two years. My first year was barely manageable, but many issues persisted and worsened in my second year. When I moved in, both my bedroom and bathroom doors were already damaged—split down the middle and they took weeks to get them repaired. We also dealt with a roach infestation in both units I lived in, which remained unresolved despite repeated treatment efforts. Parking is extremely limited. There are only 15 visitor spots for over 200 units, and towing is heavily enforced. Guests often have to drive around for extended periods to find parking, which makes hosting anyone difficult. Security is minimal. Although patrols occur, they’re brief and infrequent. Car break-ins are a regular issue—I personally had my vehicle broken into twice. Shattered glass is often left in the parking lot, and I’ve seen vehicles left without tires after thefts. Maintenance is quick to respond but often fails to resolve the actual problem. Over the past year, we submitted more than 25 maintenance requests, including ceiling leaks, an A/C coolant leak, and several hot water outages. In one case, I reported an HVAC issue three times before they acknowledged it—only after I insisted they recheck it. Management has consistently been unprofessional and dismissive. Concerns are often brushed off or addressed with temporary fixes. Communication is poor, and follow-through is lacking. I’ve also heard from neighbors that mold has been covered with spray paint instead of being properly treated. Cleanliness around the property is another ongoing issue. Dog waste is common, and the grounds are not as well-kept as advertised. While some of this is due to residents not cleaning up after themselves, management does little to enforce cleanliness standards. Lastly, document everything from move-in to move-out. Management is quick to charge for even minor issues—like light bulbs or stove drip pans—even if they were damaged before move-in. They will also charge you cleaning fees, even though they don’t clean your unit at all. If you're considering this complex, take these concerns seriously. It may be similar to other student housing in the area, but the lack of professionalism and accountability here makes it particularly frustrating.