Royal Arms Apartments

Ineffective maintenance staff. Even the management have complained about them

I am happy with the exceptional experience I have had while living here at Royal Arms. I arrived to live here with my son in December 2023. He has lived here for about 20 years now. The community is calm, quiet and very nice to live in. My neighbors are all very nice and friendly. The property manager Blanca is beyond great the few times I have talked to her she always greets me with a smile. She is very understanding and very helpful couldn’t be happier with her. The maintenance staff is always on top of things with my service requests. Awesome community would really recommend.

I lived here for one full year from April 2023-24, and there are definitely pros and cons. Pros: Helpful management, quick maintenance fixes, clean outdoor area, nice area for walking, always parking, friendly neighbors, low rent for the area. Cons: Very old buildings, doors/windows not sealed properly, roaches, laundry facilities never working, pool is not always open during summer, hot water is not consistent I personally dealt with leaky bathroom ceiling that took 3 separate maintenance visits to actually fix, my A/C stopped working twice during summer, my shower would randomly go from hot to cold every 1-2 minutes, and I saw a lot of roaches after my neighbors moved out. The laundry facilities are a total joke, they always run out of laundry cards and the machines are regularly out of order, and even when they work they’re not great. And there’s no laundromats really close by. Blanca was always helpful, that is until I decided not to renew my lease, then she was quite rude. Although the renewal rental rate only went up just $40 a month, which is quite reasonable. The maintenance men always came within a few days of a request and were very nice and respectful. I personally felt very safe in the complex and surrounding area, even at night. If this is what you can afford, it can work. But if you’re able to go somewhere better, I would!