Portofino Apartments

This property is marketed as “luxury,” but my nearly 3 years at Portofino say otherwise. After being relocated due to flooding in my original unit, I dealt with ongoing, unresolved issues. My balcony was completely unusable for my entire tenancy due to extreme bird waste, at times inches deep. The only solution ever offered was occasional power washing. I also experienced ceiling leaks where water sat for days with no internal inspection or mold assessment, only cosmetic patching. Other issues, including a leaking patio door and a broken storage door, lingered for months. I paid on time, documented everything, and met with management repeatedly. There were multiple managers, and each time I was told, “This is all we can do.” If you’re signing a long lease, know this: amenities may be unusable, maintenance may be temporary, and serious issues can go unresolved for months or years. I would not rent here again.

Good place to live. Friendly staff and friendly maintenance.