The Core Apartments

I have lived here for over three years and have noticed a decline overall. I don't normally write reviews, but this experience needs to be shared. I'm sure I'll be followed up with their AI agent. **I would also be cautious of so many "5" star reviews as mine reflects to another resident's post MH further down". Most recently I switched banking accounts and my bank declined an autopay. I received a call from management asking about the payment which alerted me. I assured I would get it paid and asked if they could remove the late fee as this was the first occurrence. They said they would call back right away and let me know. A day goes by and nothing which keep in mind I'm waiting now to hear from them before making payment. I called over 4 times, left messages, and emailed over two days but no luck as only the AI agent picks up, the phone rings, and you have to leave another message. During this time, I incurred ANOTHER late fee WAITING on them only to be told by a text message they won't waive the fees. That's the only communication I received as they still haven't responded. You can find similarly priced apartment complexes in the area that are recently built with newer and more amenities and better management.