Sawyer Heights Lofts Luxury Apartments

Kylik was extremely helpful during my tour. Even though I ultimately decided to go with a different complex, I still wanted to recognize the great experience he provided. He had a very positive attitude, was patient with all of my questions, and genuinely took the time to walk through everything in detail without making the process feel rushed. He cares about helping people find the right fit and representing the community well. Thanks again for the help, Kylik — it was really appreciated.

They are nice and accommodating when they are trying to get you to sign the lease but once you do, they are slow to respond or even to answer the phone. The assigned parking spots make absolutely no sense at all. Different leasing agents tell you different things. Just got off the phone with Nancy. She is the rudest person I ever met. She doesn't care about the residents. When i was voicing a concern and asking to finish without being interrupted, I heard her sigh "oh god." so damn rude. Now i'm stuck here for the duration of the lease. New resident prospects beware.

Don and Kaleek have been amazing throughout the entire application process. The move-in has also been very smooth. My apartment search was a grueling endeavor so I am glad to find a place that actually does what they say.

I have been living at the Sawyer Heights Lofts since June 2024. I have nothing but positive things to say about the property and its employees. Specifically, Don in the leasing office. Don was the one who toured me and was absolutely knowledgeable, friendly, and professional. To this day, Don is always smiling, eager to help, and just genuinely a good representative of customer service for the property.

I really do like my apartment and the people in the leasing office are genuinely nice. But the way management has handled security issues has been frustrating and unacceptable. My $600 bike was stolen—while locked—from the bike rack inside a locked parking garage that supposedly has 24-hour security. I’ve asked multiple times for the security footage and have been completely ignored. They won’t show it to me and they’ve done nothing to make it right. Instead, they spent thousands of dollars installing a cage around the bike racks after my bike was stolen, clearly acknowledging there’s a problem—but they’ve never offered to compensate me or even acknowledge that my bike being stolen matters. On top of that, my unit used to be the show unit, so random people constantly steal my assigned parking spot. I’ve been understanding and haven’t towed anyone, but when I park in a different spot that doesn’t block anyone, they threaten to ticket me. Meanwhile, I’ve had five Amazon packages stolen, and after six months I still don’t have access to an Amazon locker. It seems like they only enforce rules when it’s convenient for them, not when it comes to actually protecting residents or their property. If I’m paying premium rent, I expect more than silence and inaction when my things are stolen inside what’s supposed to be a secure facility. I didn’t move here to worry about everything I own getting stolen while management shrugs.